Renfro Chelsea Phillips, Ferreri Stefanie, Barber Tiffany Graham, Foley Stephanie
Department of Clinical Pharmacy and Translational Science, University of Tennessee Health Science Center College of Pharmacy, Memphis, TN 38163, USA.
UNC Eshelman School of Pharmacy, University of North Carolina at Chapel Hill, Chapel Hill, NC 27599, USA.
Pharmacy (Basel). 2018 Jan 6;6(1):4. doi: 10.3390/pharmacy6010004.
Managing patient health is a complex task, requiring the support of an interprofessional healthcare team. Collaboration between neighboring community pharmacies and primary care practices can be an alternate solution for team-based patient care. The purpose of this project was to design and implement a communication strategy for patients with diabetes and hypertension between a community pharmacy and physician practice. An interprofessional team for the practice settings was formed to develop a strategy for collaboration. After agreeing on the common goals and target patient population for the disease states, the team devised a way to communicate via electronic health record (EHR). The communication strategy allowed for more frequent follow-up with the patients which has the potential to result in better clinical outcomes. A communication strategy between a community pharmacy and a physician practice office can be achieved using EHR technology. The greatest outcome of this project was the formation of the collaborative team between the practice settings that continues to work together on additional patient-centered initiatives. Further research is warranted to allow for incorporation of patient perspectives in development of communication strategies.
管理患者健康是一项复杂的任务，需要跨专业医疗团队的支持。相邻社区药房与基层医疗诊所之间的合作可以成为基于团队的患者护理的替代解决方案。本项目的目的是为社区药房和医生诊所之间的糖尿病和高血压患者设计并实施一种沟通策略。为实践环境组建了一个跨专业团队来制定合作策略。在就疾病状态的共同目标和目标患者群体达成一致后，该团队设计了一种通过电子健康记录（EHR）进行沟通的方式。这种沟通策略使得能够更频繁地对患者进行随访，这有可能带来更好的临床结果。使用EHR技术可以实现社区药房与医生诊所办公室之间的沟通策略。该项目的最大成果是在实践环境之间形成了协作团队，该团队继续共同开展更多以患者为中心的举措。有必要进行进一步研究，以便在沟通策略的制定中纳入患者的观点。
