Dahlke Sherry, Stahlke Sarah, Coatsworth-Puspoky Robin
J Gerontol Nurs. 2018 Apr 1;44(4):37-44. doi: 10.3928/00989134-20180111-01. Epub 2018 Jan 23.
The aim of the current study was to examine the nature of teamwork in care facilities and its impact on the effectiveness of care delivery to older adults and job satisfaction among health care workers. A focused ethnography was conducted at two care facilities where older adults reside. Analysis of interviews with 22 participants revealed perceptions of teamwork and understandings about facilitators of and barriers to effective teamwork. Participants indicated that team relationships impacted care provided and job satisfaction. Participants also identified trust and reciprocity, communication, and sharing a common goal as critical factors in effective teamwork. In addition, participants identified the role of management as important in setting the tone for teamwork. Future research is needed to understand the complexity of supporting teamwork in residential settings given the challenges of culture, diversity, and individuals working multiple jobs. [Journal of Gerontological Nursing, 44(4), 37-44.].
本研究的目的是考察护理机构中团队合作的本质，及其对老年人护理服务有效性和医护人员工作满意度的影响。在两家老年人居住的护理机构开展了一项聚焦人种志研究。对22名参与者的访谈分析揭示了对团队合作的看法以及对有效团队合作的促进因素和障碍的理解。参与者表示团队关系会影响所提供的护理和工作满意度。参与者还确定信任与互惠、沟通以及拥有共同目标是有效团队合作的关键因素。此外，参与者认为管理在营造团队合作氛围方面的作用很重要。鉴于文化、多样性以及个人从事多份工作所带来的挑战，需要开展进一步研究以了解在住宿环境中支持团队合作的复杂性。[《老年护理杂志》，44(4)，37 - 44页。]
