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根据健康专业人员的自尊、社会支持和共情状况分析其职业倦怠

Burnout in Health Professionals According to Their Self-Esteem, Social Support and Empathy Profile.

作者信息

Molero Jurado María Del Mar, Pérez-Fuentes María Del Carmen, Gázquez Linares José Jesús, Barragán Martín Ana Belén

机构信息

Department of Psychology, University of Almería, Almería, Spain.

Department of Psychology, Universidad Autónoma de Chile, Santiago, Chile.

出版信息

Front Psychol. 2018 Apr 20;9:424. doi: 10.3389/fpsyg.2018.00424. eCollection 2018.

Abstract

Professionals in the healthcare field are in situations that could be a source of stress and sometimes develop burnout syndrome. Self-esteem, social support, and empathy are variables which intervene and influence the appearance of this syndrome. Identify healthcare professional profiles based on self-esteem, empathy and perceived social support, and analyze the extent to which these profiles show differences in developing burnout. The sample was made up of 719 healthcare professionals with a mean of 38.52 years of age. The Short Questionnaire of Burnout, the Rosenberg Self-Esteem Scale, the Perceived Social Support Questionnaire and the Basic Empathy Scale were used. The results of a cluster analysis with self-esteem, empathy, and perceived social support showed four groups/profiles. Two of them, which included professionals with low self-esteem, differed in the rest of the characteristics. Furthermore, significant differences in burnout scores were found among the groups identified. The results show the need to study burnout with attention to individual and or social characteristics, where self-esteem is shown to be one of the explanatory variables making the main differences among the groups.

摘要

医疗保健领域的专业人员所处的环境可能会成为压力源,有时还会出现职业倦怠综合征。自尊、社会支持和同理心是影响该综合征出现的变量。根据自尊、同理心和感知到的社会支持来确定医疗保健专业人员的类型,并分析这些类型在职业倦怠发展方面的差异程度。样本由719名医疗保健专业人员组成,平均年龄为38.52岁。使用了职业倦怠简短问卷、罗森伯格自尊量表、感知社会支持问卷和基本同理心量表。自尊、同理心和感知社会支持的聚类分析结果显示有四类群体/类型。其中两类包括自尊较低的专业人员,在其他特征方面存在差异。此外,在确定的群体之间发现职业倦怠得分存在显著差异。结果表明,需要关注个体和/或社会特征来研究职业倦怠,其中自尊被证明是导致群体间主要差异的解释变量之一。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d964/5920032/459cf49eef5d/fpsyg-09-00424-g001.jpg

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