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[职业倦怠综合征:某区级医院工作人员的患病率及相关因素]

[Burnout syndrome: prevalence and associated factors among workers in a district hospital].

作者信息

Pera G, Serra-Prat M

机构信息

Unitat de Recerca. Fundació Jaume Esperalba i Terrades del Consorci Sanitari del Maresme. Mataró. Barcelona. Spain.

出版信息

Gac Sanit. 2002 Nov-Dec;16(6):480-6. doi: 10.1016/s0213-9111(02)71968-7.

Abstract

AIM

Burnout syndrome refers to a kind of occupational stress that can have psychosomatic, behavioral, emotional, familial, and social repercussions; it can also cause absenteeism and loss of efficacy at work. The aim of this study was to determine the prevalence of burnout among staff in a district hospital, as well as the personal and working characteristics associated with the syndrome.

METHODS

A cross-sectional study was designed in which a representative random sample of 300 workers, stratified according to professional group, was given the Maslach Burnout Inventory to measure the degree of burnout. This questionnaire has three subscales: emotional exhaustion (EE), depersonalization (DP) and personal achievement (PA).

RESULTS

A high degree of burnout was found for EE in 13.9% of the staff interviewed, in 11.1% for DP and in 6.6% for PA. None of the interviewees had high scores for all three scales while 27% had a high level of burnout in at least one of the scales. In the multivariate analysis, professional category and sex were statistically significantly associated with a high level of burnout.

CONCLUSION

The prevalence of burnout in Mataró Hospital (Spain) is relatively low and depends mainly on sex and professional group.

摘要

目的

职业倦怠综合征是一种职业压力,可产生身心、行为、情感、家庭和社会影响;还可导致旷工和工作效率下降。本研究旨在确定一家区级医院工作人员中职业倦怠的患病率,以及与该综合征相关的个人和工作特征。

方法

设计了一项横断面研究,对300名工作人员进行代表性随机抽样,根据专业组进行分层,使用马氏职业倦怠量表测量职业倦怠程度。该问卷有三个子量表:情感耗竭(EE)、去个性化(DP)和个人成就感(PA)。

结果

在接受访谈的工作人员中,13.9%的人情感耗竭程度较高,11.1%的人去个性化程度较高,6.6%的人个人成就感较低。所有受访者在这三个量表上均未获得高分,而27%的人至少在其中一个量表上存在高度职业倦怠。在多变量分析中,职业类别和性别与高度职业倦怠在统计学上显著相关。

结论

西班牙马塔罗医院职业倦怠的患病率相对较低,主要取决于性别和专业组。

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