Department of Psychology, University of Graz, 8010 Graz, Austria.
Int J Environ Res Public Health. 2018 Jun 28;15(7):1362. doi: 10.3390/ijerph15071362.
The measurement of job satisfaction as a central dimension for workplace health and well-being is crucial to set suitable health- and performance-enhancing management decisions. Measuring different facets of job satisfaction leads to a more precise understanding about job satisfaction in research as well as to more specific interventions in companies. This study examines the measurement of job satisfaction with facet scales (multiple-items for one facet) and facet-items (one item for one facet). Facet-items are a cost-effective and fast way to measure job satisfaction in facets, whereas facet scales are more detailed and provide further information. Results from 788 bank employees showed that facet-items of job satisfaction were significantly correlated with the corresponding facet scales and had high factor loadings within the appropriate factor. Furthermore, the same correlational pattern between facet scales and external criteria was found for facet-items and external criteria (identification with the company, work engagement, stress, resources). The findings support the usage of facet-items in companies and in research where cost- and time-effectiveness is imperative and the usage of facet scales where an even deeper understanding of job satisfaction is needed. In practice, the usage of efficient measurements is evident, especially in the upcoming field of eHealth tools.
工作满意度的衡量作为工作场所健康和幸福的核心维度，对于制定合适的健康和绩效提升管理决策至关重要。衡量工作满意度的不同方面，不仅有助于在研究中更准确地了解工作满意度，还能为公司提供更具体的干预措施。本研究考察了使用方面量表（一个方面的多个项目）和方面项目（一个方面的一个项目）来衡量工作满意度。方面项目是衡量方面工作满意度的一种具有成本效益且快速的方法，而方面量表则更为详细，并提供了更多信息。来自 788 名银行员工的结果表明，工作满意度的方面项目与相应的方面量表显著相关，并且在适当的因素内具有较高的因子负荷。此外，在方面量表和外部标准之间也发现了同样的相关性模式，无论是对于方面项目还是外部标准（对公司的认同、工作投入、压力、资源）都是如此。这些发现支持在公司和研究中使用方面项目，在需要成本效益和时间效益的情况下使用方面量表，以更深入地了解工作满意度。在实践中，有效的测量方法的使用是显而易见的，特别是在即将到来的电子健康工具领域。
