Butt Muhammad Hammad, Misbah Shahzadi, Ahmad Abrar, Mehboob Tooba, Bashir Irfan
Muhammad Hammad Butt, Faculty of Pharmacy, University of Central Punjab, Lahore, Pakistan.
Shahzadi Misbah, Faculty of Pharmacy, University of Central Punjab, Lahore, Pakistan.
Pak J Med Sci. 2021 Mar-Apr;37(2):450-455. doi: 10.12669/pjms.37.2.3447.
To quantify satisfaction among pharmacists working in pharmaceutical sales or marketing in Pakistan.
A cross-sectional study was conducted among pharmacists working in pharmaceutical sales and marketing during August to November, 2019. Satisfaction score of pharmacists was considered satisfied (Score > 2.5) and dissatisfied (Score < 2.5). The maximum and minimum satisfaction score was four and one for each question respectively.
A total of 250 questionnaires were distributed and 200 were received back yielding a response rate of 80%. Male respondents dominated the cohort and were more satisfied (2.60 ± 0.47) as compared to females (2.31 ± 0.48) with majority were 18-30 years old and 78% had Pharm. D level of education (2.61 ± 0.47). The mean satisfaction score of participant is 2.51 with standard deviation of 0.49. The 53% of the respondents were dissatisfied with their salaries. The study dependent and independent variables are correlated with each other and significant results were seen between them. The factors associated with dissatisfaction are fear of losing job (2.19 ± 0.88), switch job (2.20 ± 0.77) and health condition (2.09 ± 0.89). Factors associated with satisfaction are positive attitude of doctor (2.91 ± 0.60), doctor consider respectful job holder (2.91 ± 0.61), enjoy work (3.01 ± 0.65), job by choice (3.12 ± 0.67) and progress in job (3.00 ± 0.74).
It was concluded that the respondents were dissatisfied due to number of issues including disturbance in their personal life, lack of promotion and incentives among study participants.
量化巴基斯坦从事药品销售或营销工作的药剂师的满意度。
于2019年8月至11月对从事药品销售和营销工作的药剂师进行了一项横断面研究。药剂师的满意度得分被认为满意（得分>2.5）和不满意（得分<2.5）。每个问题的最高和最低满意度得分分别为4分和1分。
共发放问卷250份，回收200份，回复率为80%。男性受访者在队列中占主导地位，与女性（2.31±0.48）相比更满意（2.60±0.47），大多数受访者年龄在18-30岁之间，78%拥有药学博士学位（2.61±0.47）。参与者的平均满意度得分为2.51，标准差为0.49。53%的受访者对他们的工资不满意。研究的因变量和自变量相互关联，且在它们之间观察到了显著结果。与不满意相关的因素包括担心失去工作（2.19±0.88）、换工作（2.20±0.77）和健康状况（2.09±0.89）。与满意相关的因素包括医生的积极态度（2.91±0.60）、医生认为是受尊重的从业者（2.91±0.61）、享受工作（3.01±0.65）、因选择而从事该工作（3.12±0.67）和工作中的进步（3.00±0.74）。
得出的结论是，由于包括个人生活受到干扰、缺乏晋升机会和激励措施等诸多问题，受访者不满意。
