考察认证对卡塔尔一家基础医疗组织的影响。
Examining the impact of accreditation on a primary healthcare organization in Qatar.
机构信息
Quality Management Department, Primary Health Care Corporation, PO Box 26555, Doha, Qatar.
出版信息
BMC Med Educ. 2018 Sep 20;18(1):216. doi: 10.1186/s12909-018-1321-0.
BACKGROUND
Although a modest body of literature exists on accreditation, little research was conducted on the impact of accreditation on primary healthcare organizations in the Middle East. This study assessed the changes resulting from the integration of Accreditation Canada International's accreditation program in a primary healthcare organization in the State of Qatar.
METHODS
The study investigated how accreditation helped introduce organizational changes through promoting organizational learning as well as quality improvement initiatives. Applying a quantitative design, a structured questionnaire was used to collect data from 500 staff. The study used Spearman's correlation coefficient to analyze the collected survey data.
RESULTS
Overall employees agreed on the positive impact of accreditation. The results showed a significantly positive correlation between staff perception of accreditation and of quality of care. The two dominant cultures at Primary Health Care Corporation were "group" (with a score of 28.61) and "hierarchical" (with a score of 26.59). The results showed a positive correlation between staff perception of accreditation and their perception of culture type whenever the culture was identified as "group".
CONCLUSIONS
This study provided much-needed insight on the possible changes that organizations might go through in relation to quality improvement and organizational learning.
背景
尽管已有一些关于认证的文献，但关于认证对中东基础医疗组织的影响的研究却很少。本研究评估了加拿大国际认证机构的认证计划在卡塔尔国的一个基础医疗组织中实施所带来的变化。
方法
该研究通过促进组织学习和质量改进措施，调查了认证如何帮助引入组织变革。采用定量设计，使用结构化问卷从 500 名员工处收集数据。研究使用 Spearman 相关系数分析收集的调查数据。
结果
总体而言，员工对认证的积极影响表示认可。结果表明，员工对认证和护理质量的看法之间存在显著的正相关关系。初级保健公司的两种主要文化是“群体”（得分为 28.61）和“层级”（得分为 26.59）。结果表明，无论文化类型被确定为“群体”，员工对认证的看法与他们对文化类型的看法之间存在正相关关系。
结论
本研究深入了解了组织在质量改进和组织学习方面可能经历的变化。
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