Evidence-Based Practice Research Centre, Edge Hill University, Ormskirk, UK.
Int J Health Policy Manag. 2018 Oct 1;7(10):955-957. doi: 10.15171/ijhpm.2018.51.
Integrating services is a hot topic amongst health system policy-makers and healthcare managers. There is some evidence that integrated services deliver efficiencies and reduce service utilisation rates for some patient populations. In their article on Achieving Integrated Care for Older People, Gillian Harvey and her colleagues formulate some critical insights from practice and research around integrated care. However, the real challenge is to reconcile service integration with patient experiences. This paper argues that unless we think service integration from the patient's perspective we will continue to fail to produce the evidence we need to support integrated care solutions to the current health system challenges.
整合服务是卫生系统政策制定者和医疗保健管理者的热门话题。有一些证据表明，整合服务为某些患者群体提供了效率，并降低了服务利用率。在他们关于为老年人实现综合护理的文章中，Gillian Harvey 和她的同事们从综合护理的实践和研究中得出了一些关键的见解。然而，真正的挑战是协调服务整合与患者体验。本文认为，除非我们从患者的角度考虑服务整合，否则我们将继续无法提供我们所需的证据来支持整合护理解决方案，以应对当前的卫生系统挑战。
