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新入职肿瘤护理人员应对方式、职业压力与情商之间的关系

The relationships between coping, occupational stress, and emotional intelligence in newly hired oncology nurses.

作者信息

Mazzella Ebstein Ann M, Sanzero Eller Lucille, Tan Kay See, Cherniss Cary, Ruggiero Jeanne S, Cimiotti Jeannie P

机构信息

Memorial Sloan Kettering Cancer Center, New York, NY, USA.

Rutgers, The State University of New Jersey, New Brunswick, NJ, USA.

出版信息

Psychooncology. 2019 Feb;28(2):278-283. doi: 10.1002/pon.4937. Epub 2018 Dec 4.

Abstract

OBJECTIVES

Associations between the varying levels of emotional intelligence in newly hired oncology nurses and their responses to stress and coping were examined. The secondary aim was to analyze whether emotional intelligence could moderate their choice of problem-focused or emotion-focused coping strategies.

METHODS

Newly hired nurses (n = 114) were recruited from a national cancer institute. Data were collected through surveys using the Ways of Coping Questionnaire, the Nursing Stress Scale, and the Emotional Quotient Inventory between the eighth and twelfth weeks post-hire date. Descriptive and bivariate statistical analyses were conducted on all variables. Regression models determined whether emotional intelligence moderated the choice of coping strategies.

RESULTS

Emotional intelligence had a mean value of M = 105.24, SD = 13.02, and occupational stress scores were M = 65.57, SD = 15.68. Significant negative correlations were found for occupational stress and problem-focused coping (r = -.189, P = .022), emotional intelligence and emotion-focused coping (r = -.340, P = .000), and emotional intelligence and occupational stress (r = -.428, P < 0.001). Positive correlations were noted between occupational stress and emotion-focused coping (r = .189, P = .022) and emotional intelligence and problem-focused coping (r = .340, P = .000). Emotional intelligence did not predict the choice of coping strategies.

CONCLUSIONS

Although emotional intelligence did not moderate coping strategies in newly hired nurses, using problem focused coping to address occupational stress during the initial employment period may be a protective factor for coping with stress in the oncology workplace.

摘要

目的

研究新入职肿瘤护士不同水平的情商与其应激反应及应对方式之间的关联。次要目的是分析情商是否会影响他们对问题聚焦或情绪聚焦应对策略的选择。

方法

从一家国家癌症研究所招募新入职护士(n = 114)。在入职后第八至十二周,通过使用应对方式问卷、护理应激量表和情商量表进行调查收集数据。对所有变量进行描述性和双变量统计分析。回归模型确定情商是否会影响应对策略的选择。

结果

情商的平均值为M = 105.24,标准差为SD = 13.02,职业应激得分的平均值为M = 65.57,标准差为SD = 15.68。职业应激与问题聚焦应对之间存在显著负相关(r = -.189,P = .022),情商与情绪聚焦应对之间存在显著负相关(r = -.340,P = .000),情商与职业应激之间存在显著负相关(r = -.428,P < 0.001)。职业应激与情绪聚焦应对之间存在正相关(r = .189,P = .022),情商与问题聚焦应对之间存在正相关(r = .340,P = .000)。情商不能预测应对策略的选择。

结论

虽然情商并未影响新入职护士的应对策略,但在入职初期采用问题聚焦应对方式来处理职业应激可能是应对肿瘤工作场所应激的一个保护因素。

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