Driesenaar Jeanine A, van Dulmen Sandra, van Weert Julia C M, Noordman Janneke
Author Affiliations: Netherlands Institute for Health Services Research, Utrecht (Ms Driesenaar and Prof van Dulmen and Dr Noordman); and Department of Primary and Community Care, Radboud University Medical Center, Nijmegen (Dr van Dulmen), the Netherlands; Faculty of Health Sciences, University College of Southeast Norway, Drammen (Prof van Dulmen); and Amsterdam School of Communication Research, Department of Communication Science, University of Amsterdam, the Netherlands (Prof van Weert).
Cancer Nurs. 2020 Mar/Apr;43(2):E71-E78. doi: 10.1097/NCC.0000000000000660.
The online tool PatientVOICE has been developed to enhance older patients' participation during educational nursing encounters preceding chemotherapy and to increase their information recall.
The aim of this study was to evaluate perceived usefulness, usability, satisfaction with emotional support, language use, attractiveness, and visit intention of PatientVOICE by older (ex-)patients with cancer.
Older (ex-)patients with cancer were invited to evaluate the website via an online questionnaire. Perceived usefulness, usability, and satisfaction with emotional support were measured using evaluation statements, the System Usability Scale, and an adapted subscale of the Website Satisfaction Scale, respectively. Questions were also included about language use and attractiveness of the website and patients' intention to visit the website.
A total of 44 questionnaires were analyzed. Many patients evaluated the provided information and other integrated techniques (such as the question prompt sheet, video fragments, and the audio facility) positively on aspects as usefulness and helpfulness. The usability was considered good (mean scale score, 74.3). Most patients (84.9%) considered the language use on the website clear, and 63.6% of the patients found the website attractive. Many patients (71.9%) would visit the website if they would like to gather information on the encounter preceding chemotherapy, and 62.5% of the patients would do this for information about chemotherapy.
PatientVOICE is evaluated as a useful and user-friendly tool, enabling patients to prepare themselves for the nursing encounter preceding chemotherapy and to gather information about chemotherapy.
Preparatory online tools, such as PatientVOICE, can be implemented in hospitals to offer patients extra support.
在线工具PatientVOICE已被开发出来，以增强老年患者在化疗前护理教育过程中的参与度，并提高他们的信息记忆力。
本研究旨在评估癌症老年（前）患者对PatientVOICE的有用性、易用性、情感支持满意度、语言使用、吸引力和访问意愿。
邀请癌症老年（前）患者通过在线问卷对该网站进行评估。分别使用评估陈述、系统可用性量表和网站满意度量表的一个改编子量表来测量有用性、易用性和情感支持满意度。还包括有关网站语言使用和吸引力以及患者访问网站意愿的问题。
共分析了44份问卷。许多患者在有用性和帮助性等方面对提供的信息和其他集成技术（如问题提示单、视频片段和音频设施）给予了积极评价。易用性被认为良好（平均量表得分74.3）。大多数患者（84.9%）认为网站上的语言使用清晰，63.6%的患者认为该网站有吸引力。许多患者（71.9%）表示，如果他们想收集化疗前护理过程的信息，会访问该网站，62.5%的患者会为获取化疗相关信息而访问。
PatientVOICE被评估为一个有用且用户友好的工具，能使患者为化疗前的护理过程做好准备，并收集有关化疗的信息。
像PatientVOICE这样的在线准备工具可在医院实施，为患者提供额外支持。
