Department of Energy, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Torino, Italy.
Int J Environ Res Public Health. 2019 Jan 19;16(2):280. doi: 10.3390/ijerph16020280.
This cross-sectional survey has compared subjective outcomes obtained from workers in shared (2⁻5 occupants) and open-plan (+5 occupants) offices, related to irrelevant speech, which is the noise that is generated from conversations between colleagues, telephone calls and laughter. Answers from 1078 subjects (55% in shared offices and 45% in open-plan offices) have shown that irrelevant speech increases noise annoyance, decreases work performance, and increases symptoms related to mental health and well-being more in open-plan than in shared offices. Workers often use headphones with music to contrast irrelevant speech in open-plan offices, while they take a break, change their working space, close the door or work from home in shared offices. Being female, when there are more than 20 occupants, and working in southern cities without acoustic treatments in the office, make it more likely for the occupants to be annoyed by irrelevant speech noise in open-plan offices. While, working in southern cities and with acoustic treatments in the office makes it more likely that noise annoyance will be reported in shared offices. Finally, more than 70% of the interviewed in open-plan offices were willing to reduce their voice volumes when advised by a noise monitoring system with a lighting feedback.
这项横断面调查比较了在（2-5 名员工）共享办公室和开放式办公室（+5 名员工）工作的员工在无关语音方面的主观结果，无关语音是指同事之间的对话、电话和笑声产生的噪音。1078 名受访者（55%在共享办公室，45%在开放式办公室）的回答表明，开放式办公室的无关语音会增加噪音烦恼，降低工作绩效，并增加与心理健康和幸福感相关的症状，比在共享办公室更为明显。开放式办公室的员工经常在工作时使用耳机听音乐来抵消无关语音，而在共享办公室，他们会选择休息、更换工作空间、关门或在家工作。在开放式办公室中，女性、员工超过 20 人以及办公室没有声学处理的南方城市，会使员工更容易受到无关语音噪声的干扰。而在南方城市工作且办公室有声学处理，则会使共享办公室更容易出现噪声烦恼。最后，超过 70%的开放式办公室受访者表示，当被带有灯光反馈的噪声监测系统建议降低音量时，他们愿意降低音量。
