Kung Franki Y H, Chao Melody M
Department of Psychological Sciences, Purdue University, West Lafayette, IN, United States.
Department of Management, Hong Kong University of Science and Technology, Kowloon, Hong Kong.
Front Psychol. 2019 Jan 11;9:2660. doi: 10.3389/fpsyg.2018.02660. eCollection 2018.
Creativity is critical to organizational success. Understanding the antecedents of creativity is important. Although there is a growing body of research on how (mixed) emotions affect creativity, most of the work has focused on intrapersonal processes. We do not know whether contrasting emotions between interacting partners (i.e., interpersonal mixed emotions) have creative consequences. Building on information processing theories of emotion, our research proposes a theoretical account for why interpersonal mixed emotions matter. It hypothesized that mixed- (vs. same-) emotion interactions would predict higher collective creative performance. We tested the hypothesis in two-party integrative negotiations (105 dyads). We manipulated negotiators' emotional expressions (angry-angry, happy-happy, angry-happy dyads) and measured the extent to which they generated creative solutions that tapped into hidden integrative potential in the negotiation for a better joint gain. The results overall supported the hypothesis: (i) there was some evidence that mixed-emotion dyads (i.e., angry-happy) performed better than same-emotion dyads; (ii) mixed-emotion dyads, on average, achieved a high level of joint gain that exceeded the (non-creative) zero-sum threshold, whereas same-emotion dyads did not. The findings add theoretical and actionable insights into our understanding of creativity, emotion, and organization behavior.
创造力对组织成功至关重要。了解创造力的前因很重要。尽管关于（混合）情绪如何影响创造力的研究越来越多，但大多数工作都集中在个体内部过程上。我们不知道互动伙伴之间的对比情绪（即人际混合情绪）是否会产生创造性的结果。基于情绪的信息处理理论，我们的研究提出了一个关于人际混合情绪为何重要的理论解释。研究假设混合情绪（相对于相同情绪）的互动将预示更高的集体创造性表现。我们在双方整合谈判（105个二元组）中检验了这一假设。我们操纵谈判者的情绪表达（愤怒-愤怒、快乐-快乐、愤怒-快乐二元组），并测量他们产生创造性解决方案的程度，这些方案挖掘了谈判中隐藏的整合潜力以实现更好的共同收益。总体结果支持了这一假设：（i）有一些证据表明混合情绪二元组（即愤怒-快乐）的表现优于相同情绪二元组；（ii）平均而言，混合情绪二元组实现了高水平的共同收益，超过了（非创造性的）零和阈值，而相同情绪二元组则没有。这些发现为我们对创造力、情绪和组织行为 的理解增添了理论和可操作见解
