Kislov Roman
Alliance Manchester Business School The University of Manchester Manchester UK.
Public Adm. 2018 Dec;96(4):817-836. doi: 10.1111/padm.12541. Epub 2018 Aug 23.
Knowledge brokering teams are increasingly deployed in the public sector to promote coordination and integration across previously separated practices. Permeability of external boundaries surrounding such teams is, however, often taken for granted and has so far received relatively little attention. To address this gap, this article presents the findings of an in-depth qualitative longitudinal case study of a knowledge brokering team operating in the fragmented healthcare context. It argues that boundary spanning, which increases the permeability of the team boundary, can coexist with the strategies of disengagement, such as boundary buffering and boundary reinforcement, which reduce permeability. The tension between these seemingly opposing strategies can be resolved through selective permeability, whereby the strength of the external team boundary varies depending on the out-group with which the team interacts, the out-group's mode of participation, the individual boundary spanner(s) deployed and the stage of the boundary spanning project.
知识中介团队越来越多地被部署在公共部门，以促进此前相互分离的实践之间的协调与整合。然而，此类团队外部边界的渗透性常常被视为理所当然，迄今为止受到的关注相对较少。为了填补这一空白，本文呈现了一项针对在碎片化医疗环境中运作的知识中介团队的深入定性纵向案例研究的结果。文章认为，增加团队边界渗透性的边界跨越可以与诸如边界缓冲和边界强化等降低渗透性的脱离策略共存。这些看似对立的策略之间的紧张关系可以通过选择性渗透性来解决，即外部团队边界的强度会根据团队与之互动的外群体、外群体的参与模式、所部署的个体边界跨越者以及边界跨越项目的阶段而有所不同。
