Department of Neuromedicine and Movement Science, Norwegian University of Science and Technology, Edvard Griegs Gate, Trondheim, Norway.
Division of Brain Sciences, Imperial College London, London, UK.
J Headache Pain. 2019 Mar 4;20(1):24. doi: 10.1186/s10194-019-0970-7.
In joint initiatives, the European Headache Federation and Lifting The Burden have described a model of structured headache services (with their basis in primary care), defined service quality in this context, and developed practical methods for its evaluation.Here, in a continuation of the service quality evaluation programme, we set out ten suggested role- and performance-defining standards for specialized headache centres operating as an integral component of these services. Verifiable criteria for evaluation accompany each standard. The purposes are five-fold: (i) to inspire and promote, or stimulate the establishment of, specialized headache centres as centres of excellence; (ii) to define the role of such centres within optimally structured and organized national headache services; (iii) to set out criteria by which such centres may be recognized as exemplary in their fulfilment of this role; (iv) to provide the basis for, and to initiate and motivate, collaboration and networking between such centres both nationally and internationally; (v) ultimately to improve the delivery and quality of health care for headache.
在联合倡议中,欧洲头痛联合会和减轻负担组织描述了一种结构化头痛服务模式(以初级保健为基础),在这种背景下定义了服务质量,并为其评估制定了实用方法。在这里,作为服务质量评估计划的延续,我们提出了十个专门的头痛中心的建议角色和绩效定义标准,这些中心作为这些服务的一个组成部分运作。每个标准都附有可验证的评估标准。目的有五个方面:(i)激励和促进专门的头痛中心作为卓越中心的建立;(ii)定义这些中心在最佳结构化和组织化的国家头痛服务中的作用;(iii)制定标准,以认定这些中心在履行这一角色方面的典范地位;(iv)为这些中心之间的合作和网络提供基础,并在国家和国际上启动和激励这种合作和网络;(v)最终提高头痛患者的医疗保健服务质量。