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制定国家概念框架和衡量工具,以实现组织的社会责任和卫生问责制(OSRAH)。

Development of a national conceptual framework and measuring tool for Organisational Social Responsibility and Accountability for Health (OSRAH).

机构信息

School of Public health and Safety, Shahid Beheshti University of Medical Sciences, Tehran, Iran.

Occupational Health Research Center, Iran University of Medical Sciences, Tehran, Iran.

出版信息

Glob Health Promot. 2020 Jun;27(2):17-25. doi: 10.1177/1757975918789346. Epub 2019 Apr 3.

Abstract

Organisations can have a significant impact (positive or negative) on society through their actions and decisions. Given this reality, it is important that they are held responsible and accountable for the consequences of their actions. This concept is often referred to as 'social responsibility'. However, 'social responsibility', as currently conceived in the literature, neglects a specific focus on health as a social goal. Additionally, there are no practical tools to capture this concept in a holistic way to facilitate implementation and monitoring of organisational improvement. This paper reports on the process of developing a more holistic conceptual framework and tool for assessing organisational social responsibility and accountability for health (OSRAH). We conducted a review of the published and grey literature and engaged in expert consultation and focus group discussions. The initial OSRAH framework and the self-assessment tool were finalised for implementation and used by 95 organisations at a national event in Iran in February 2017. The results of the assessment data collected at the event showed organisations scored lowest in the domain of community health and highest in the domain of employee health. The OSRAH framework and assessment tool represents a new understanding of health and its determinants in organisations outside the health sector. It integrates health within the existing Corporate Social Responsibility (CSR) culture of organisations. The process of creating the tool and implementing it at the national festival of OSRAH in Iran created momentum for intersectoral action. This experience can inspire researchers and practitioners in other countries, especially in developing countries, to develop their own local definition and practical assessment framework for responsibility and accountability.

摘要

组织的行为和决策会对社会产生重大影响(正面或负面)。鉴于这一现实,组织应该对其行为的后果负责并接受问责。这一概念通常被称为“社会责任”。然而,目前文献中所构想的“社会责任”忽视了将健康作为社会目标的具体关注点。此外,没有实用的工具可以全面捕捉这一概念,以促进组织改进的实施和监测。本文报告了开发更全面的组织社会责任和健康问责制(OSRAH)评估概念框架和工具的过程。我们对已发表和灰色文献进行了审查,并进行了专家咨询和焦点小组讨论。最初的 OSRAH 框架和自我评估工具已最终确定并在 2017 年 2 月伊朗的一次全国活动中供 95 个组织使用。在该活动中收集的评估数据结果显示,组织在社区健康领域的得分最低,在员工健康领域的得分最高。OSRAH 框架和评估工具代表了对卫生及其在卫生部门以外组织中的决定因素的新理解。它将健康纳入组织现有的企业社会责任(CSR)文化中。创建该工具的过程以及在伊朗的 OSRAH 国家节日上实施该工具为跨部门行动创造了动力。这一经验可以激发其他国家(特别是发展中国家)的研究人员和实践者开发自己的本地责任和问责制定义和实用评估框架。

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