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无人监督时的信号传递:一次性匿名互动中愤怒和惩罚的声誉启发式解释

Signaling when no one is watching: A reputation heuristics account of outrage and punishment in one-shot anonymous interactions.

机构信息

Kellogg School of Management.

Sloan School, Massachusetts Institute of Technology.

出版信息

J Pers Soc Psychol. 2020 Jan;118(1):57-88. doi: 10.1037/pspi0000186. Epub 2019 Apr 15.

Abstract

[Correction Notice: An Erratum for this article was reported online in on Jul 22 2019 (see record 2019-43753-001). In the article, a printer error did not enable the authors to correct various errors before publication. Tables 1 and 2 have been corrected. All versions of this article have been corrected.] Moralistic punishment can confer reputation benefits by signaling trustworthiness to observers. However, why do people punish even when nobody is watching? We argue that people often rely on the heuristic that reputation is typically at stake, such that reputation concerns can shape moralistic outrage and punishment even in one-shot anonymous interactions. We then support this account using data from Amazon Mechanical Turk. In anonymous experiments, subjects (total n = 8,440) report more outrage in response to others' selfishness when they cannot signal their trustworthiness through direct prosociality (sharing with a third party)-such that if the interaction were not anonymous, punishment would have greater signaling value. Furthermore, mediation analyses suggest that sharing opportunities reduce outrage by influencing reputation concerns. Additionally, anonymous experiments measuring costly punishment (total n = 6,076) show the same pattern: subjects punish more when sharing is not possible. Moreover, and importantly, moderation analyses provide some evidence that sharing opportunities do not merely reduce outrage and punishment by inducing empathy toward selfishness or hypocrisy aversion among non-sharers. Finally, we support the specific role of heuristics by investigating individual differences in deliberateness. Less deliberative individuals (who typically rely more on heuristics) are more sensitive to sharing opportunities in our anonymous punishment experiments, but, critically, not in punishment experiments where reputation is at stake (total n = 3,422); and not in our anonymous outrage experiments (where condemning is costless). Together, our results suggest that when nobody is watching, reputation cues nonetheless can shape outrage and-among individuals who rely on heuristics-costly punishment. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

摘要

[勘误通知:本文的勘误在线上于 2019 年 7 月 22 日在[期刊名称]上报告(参见记录 2019-43753-001)。在本文中,印刷错误使得作者在发表前无法纠正各种错误。表 1 和表 2 已被纠正。本文的所有版本均已更正。]道德惩罚可以通过向观察者发出可信信号来带来声誉收益。然而,为什么人们即使在没有人监督的情况下也要进行惩罚呢?我们认为,人们通常依赖声誉通常处于危险之中的启发式观点,因此,即使在一次性匿名互动中,声誉问题也可以影响道德义愤和惩罚。然后,我们使用亚马逊 Mechanical Turk 上的数据来支持这一说法。在匿名实验中,被试(总计 n=8440)在回应他人的自私行为时,会因为无法通过直接亲社会行为(与第三方分享)发出可信信号而表现出更多的愤怒,这表明如果这种互动不是匿名的,那么惩罚的信号价值就会更大。此外,中介分析表明,分享机会通过影响声誉问题来减少愤怒。此外,衡量昂贵惩罚的匿名实验(总计 n=6076)显示出相同的模式:当分享不可能时,被试会更多地进行惩罚。此外,更重要的是,调节分析提供了一些证据,表明分享机会并没有仅仅通过在非分享者中引起对自私或虚伪的厌恶来减少愤怒和惩罚。最后,我们通过调查深思熟虑的个体差异来支持启发式的具体作用。在我们的匿名惩罚实验中,不太深思熟虑的个体(他们通常更依赖启发式)对分享机会更为敏感,但关键的是,在声誉受到威胁的惩罚实验中(总计 n=3422)并非如此;在我们的匿名愤怒实验中(谴责是无成本的)也并非如此。总的来说,我们的研究结果表明,当没有人在看时,声誉线索仍然可以影响愤怒——以及在依赖启发式的个体中——昂贵的惩罚。(美国心理协会,2019 年,所有权利保留)。

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