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员工对可穿戴技术在工作场所的接受度。

Employee acceptance of wearable technology in the workplace.

机构信息

Liberty Mutual Insurance, 157 Berkeley St, Boston, MA, USA; Rehabilitation and Movement Science, University of Vermont, 106 Carrigan Dr, Burlington, VT, USA.

Liberty Mutual Insurance, 157 Berkeley St, Boston, MA, USA.

出版信息

Appl Ergon. 2019 Jul;78:148-156. doi: 10.1016/j.apergo.2019.03.003. Epub 2019 Mar 13.

DOI:10.1016/j.apergo.2019.03.003
PMID:31046946
Abstract

Wearable technology has many industrial applications. Optimal use adherence and outcomes largely depend on employee acceptance of the technology. This study determined factors that predict employee acceptance of wearables. An online survey of 1273 employed adults asked about demographics, job and organizational characteristics, experience with and beliefs about wearables, and willingness to use wearables. Use cases focused on workplace safety elicited the highest acceptance. An employee's performance expectancy and their organizational safety climate were common predictors of acceptance across use cases. Positive past experiences coincided with involving employees in choosing the device and adequately informing them about data use. Organizations intending to implement wearable technology should (a) focus its use on improving workplace safety, (b) advance a positive safety climate, (c) ensure sufficient evidence to support employees' beliefs that the wearable will meet its objective, and (d) involve and inform employees in the process of selecting and implementing wearable technology.

摘要

可穿戴技术在许多工业领域都有应用。为了实现最佳使用效果和结果,很大程度上取决于员工对技术的接受程度。本研究旨在确定可穿戴技术接受度的预测因素。通过对 1273 名在职成年人进行在线调查,了解他们的人口统计学特征、工作和组织特征、可穿戴设备的使用经验和信念,以及使用可穿戴设备的意愿。在工作场所安全方面的应用案例最受欢迎。员工对可穿戴设备的绩效预期和组织安全氛围是影响其接受度的共同因素。积极的过往经验与让员工参与选择设备和充分告知他们数据使用情况有关。计划实施可穿戴技术的组织应该:(a) 将其使用重点放在改善工作场所安全上;(b) 推进积极的安全氛围;(c) 确保有足够的证据支持员工的信念,即可穿戴设备将达到其目标;(d) 在选择和实施可穿戴技术的过程中让员工参与并告知他们相关信息。

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