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同事和主管支持对护士通过角色模糊和心理灵活性影响精力和动机的作用。

Effects of Co-worker and Supervisor Support on Nurses' Energy and Motivation through Role Ambiguity and Psychological Flexibility.

机构信息

Universidad Autónoma de Madrid (Spain).

出版信息

Span J Psychol. 2019 May 14;22:E25. doi: 10.1017/sjp.2019.10.

DOI:10.1017/sjp.2019.10
PMID:31084652
Abstract

One of the job resources most strongly associated with nurses' well-being and motivation is social support. However, the psychosocial mechanisms that would explain this relationship have not been sufficiently researched. Thus, the main aim of this study was analyze whether this relationship could be mediated by two variables: role ambiguity and psychological flexibility. A total of 196 nurses from various Spanish hospitals and primary health care centers participated in this cross-sectional study. A multiple mediation analysis was run using the "PROCESS" macro script in SPSS 23.0. The results showed that co-worker support was related to higher levels of vigor and vitality through role ambiguity (Estimate = .158, 95% CI [.050, .298], and Estimate = .212, 95% CI [.076, .390], respectively). The same applied to supervisor support, (Estimate = .197, 95% CI [.059, .378], and Estimate = .212, 95% CI [.076, .390], respectively). Co-worker support was also related to higher levels of vigor and vitality through psychological flexibility, (Estimate = .132, 95% CI [.048, .271], and Estimate = .216, 95% CI [.086, .394], respectively). The same applied to supervisor support (Estimate = .092, 95% CI [.024, .208], and Estimate = .157, 95% CI [.035, .333], respectively). However, in the relationships between co-worker, supervisor support and exhaustion, only psychological flexibility played a mediating role. In conclusion, social support in nursing is a job resource that is associated with high levels of energy and motivation among nurses through the mediating role of certain job demands and personal resources.

摘要

护士工作中与幸福感和工作动机最密切相关的资源之一是社会支持。然而,能够解释这种关系的心理社会机制还没有得到充分研究。因此,本研究的主要目的是分析这种关系是否可以通过两个变量来中介:角色模糊和心理灵活性。共有来自西班牙各医院和初级保健中心的 196 名护士参与了这项横断面研究。使用 SPSS 23.0 中的“PROCESS”宏脚本进行了多次中介分析。结果表明,同事支持与较高的活力和活力水平相关,这是通过角色模糊(估计值=.158,95%置信区间[.050,.298],和估计值=.212,95%置信区间[.076,.390])实现的。主管支持也是如此(估计值=.197,95%置信区间[.059,.378],和估计值=.212,95%置信区间[.076,.390])。同事支持也与较高的活力和活力水平相关,这是通过心理灵活性实现的(估计值=.132,95%置信区间[.048,.271],和估计值=.216,95%置信区间[.086,.394])。主管支持也是如此(估计值=.092,95%置信区间[.024,.208],和估计值=.157,95%置信区间[.035,.333])。然而,在同事、主管支持与疲惫之间的关系中,只有心理灵活性发挥了中介作用。总之,护理中的社会支持是一种工作资源,它通过某些工作需求和个人资源的中介作用,与护士的高能量和高动机水平相关。

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