Department of Social Psychology, University of Málaga, Málaga.
Faculty of Economics, University of Algarve, Faro, Portugal.
J Nurs Manag. 2022 Oct;30(7):2937-2944. doi: 10.1111/jonm.13675. Epub 2022 May 25.
This study aimed to analyse the mediator effect of role ambiguity between social support from supervisor and colleagues and job satisfaction in Portuguese nursing staff.
Few studies have analysed the processes through which social support increases job satisfaction in the nursing context.
A cross-sectional design using questionnaires.
A total of 124 registered nurses and 130 certified nursing assistants participated in the study. Mediation analysis was performed by calculating percentile confidence intervals (10,000 resamples).
Mediation analysis revealed a partial mediation between social support and job satisfaction through role ambiguity. The direct effect was greater in the case of supervisor support.
Social support is a crucial resource in the nursing work context with a beneficial effect on well-being (e.g. reducing role stress) and job satisfaction.
Managers of hospitals and health units can establish the organizational bases to facilitate this process, considering the importance of the role of the supervisors and colleagues in the provision of high levels of instrumental and socio-emotional support.
本研究旨在分析主管和同事的社会支持与工作满意度之间的角色模糊的中介作用，在葡萄牙护理人员中。
很少有研究分析社会支持在护理环境中增加工作满意度的过程。
使用问卷的横断面设计。
共有 124 名注册护士和 130 名认证护理助理参加了这项研究。通过计算百分位数置信区间（10000 个样本）进行中介分析。
通过角色模糊，社会支持与工作满意度之间存在部分中介。主管支持的直接效应更大。
社会支持是护理工作环境中的一个重要资源，对幸福感（例如，减少角色压力）和工作满意度有有益的影响。
医院和卫生单位的管理人员可以建立组织基础，以促进这一进程，考虑到主管和同事在提供高水平工具性和社会情感支持方面的作用的重要性。
