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情商作为照顾老年重症患者的护士焦虑与角色模糊之间的中介因素

Emotional intelligence as a mediator of anxiety and role ambiguity among nurses caring for critically ill geriatric patients.

作者信息

Ibrahim Asmaa Mahmoud Ali, Abdelnasser Nadia, Khedr Mohamoud Abdelwahab, Shoukr Eman Mahmoud Mohammed

机构信息

Gerontological Nursing Department, Faculty of Nursing, Alexandria University, Alexandria, Egypt.

Gerontological Nursing Department, Faculty of Nursing, South Valley University, South Valley, Egypt.

出版信息

BMC Nurs. 2025 Jul 8;24(1):885. doi: 10.1186/s12912-025-03437-7.


DOI:10.1186/s12912-025-03437-7
PMID:40629360
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12236003/
Abstract

BACKGROUND: Critical care nurses caring for critically ill geriatric patients face pressures, including anxiety and role ambiguity, impairing their ability to do their jobs. In critical care settings, geriatric patients present special challenges due to their complex medical issues, frailty, cognitive impairments (such as dementia or delirium), and age-related elevated risks. AIM: Investigate the role of emotional intelligence as a mediator between anxiety and role ambiguity among nurses caring for critically ill geriatric patients. METHODS: A descriptive correlational analytical research design was followed. The study subjects were selected using the purposive sampling technique and involved 250 Intensive care units at South Valley University hospitals in Qena City, Egypt. Four tools were used for data collection: sociodemographic and occupational data of critical care nurses, the Wong and Law Emotional Intelligence Scale (WLEIS), the Generalized Anxiety Disorder 7-item (GAD-7), and Job Role ambiguity. RESULTS: The study reported a significant negative relationship between ICU nurses' emotional intelligence and anxiety level (r=-0.366, and P = 0.000), and a positive relationship between emotional intelligence and role ambiguity (r=-0.630, and P = 0.000), while a negative relationship was observed between anxiety and role ambiguity (r=-0.327, and P = 0.000). CONCLUSION: The study highlights the importance of emotional intelligence in managing anxiety and role ambiguity among nurses caring for critically ill geriatric patients. Fostering emotional intelligence can improve job satisfaction, job well-being, and patient care quality by clarifying role expectations. CLINICAL TRIAL NUMBER: Not applicable.

摘要

背景:照顾重症老年患者的重症监护护士面临压力,包括焦虑和角色模糊,这损害了他们的工作能力。在重症监护环境中,老年患者由于其复杂的医疗问题、身体虚弱、认知障碍(如痴呆或谵妄)以及与年龄相关的风险升高而带来特殊挑战。 目的:调查情商在照顾重症老年患者的护士的焦虑和角色模糊之间作为中介的作用。 方法:采用描述性相关分析研究设计。研究对象采用目的抽样技术选取,涉及埃及基纳市南谷大学医院的250个重症监护病房。使用四种工具收集数据:重症监护护士的社会人口学和职业数据、王和罗的情商量表(WLEIS)、广泛性焦虑障碍7项量表(GAD - 7)以及工作角色模糊量表。 结果:研究报告重症监护病房护士的情商与焦虑水平之间存在显著负相关(r = - 0.366,P = 0.000),情商与角色模糊之间存在正相关(r = - 0.630,P = 0.000),而焦虑与角色模糊之间存在负相关(r = - 0.327,P = 0.000)。 结论:该研究强调了情商在管理照顾重症老年患者的护士的焦虑和角色模糊方面的重要性。培养情商可以通过明确角色期望来提高工作满意度、工作幸福感和患者护理质量。 临床试验编号:不适用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/ac6a/12236003/e8675ec4168e/12912_2025_3437_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/ac6a/12236003/592b9b8df4fe/12912_2025_3437_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/ac6a/12236003/e8675ec4168e/12912_2025_3437_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/ac6a/12236003/592b9b8df4fe/12912_2025_3437_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/ac6a/12236003/e8675ec4168e/12912_2025_3437_Fig2_HTML.jpg

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本文引用的文献

[1]
The impact of emotional intelligence on work performance among ICU nurses in Palestine: a cross-sectional study.

BMC Nurs. 2025-4-12

[2]
Enhancing Healthcare Efficiency: The Relationship Between Effective Communication and Teamwork Among Nurses in Peru.

Nurs Rep. 2025-2-7

[3]
Exploring factors affecting nurse anxiety in Northwest Ethiopia: a multicenter study.

Front Psychiatry. 2024-10-2

[4]
The relationship between emotional intelligence, resilience, and psychological distress among nurses in Jordan.

Arch Psychiatr Nurs. 2024-8

[5]
The relationship between role ambiguity and anxiety in intensive care unit nurses: The mediating role of emotional intelligence.

Intensive Crit Care Nurs. 2024-4

[6]
Emotional Management Strategies in Prehospital Nurses: A Scoping Review.

Nurs Rep. 2023-10-27

[7]
Nursing teamwork is essential in promoting patient-centered care: a cross-sectional study.

BMC Nurs. 2023-11-17

[8]
The level of emotional intelligence among Saudi nursing students: A cross-sectional study.

Belitung Nurs J. 2023-10-26

[9]
The role of bidirectional associations between depression, anxiety, and emotional exhaustion on turnover intention among nurses: a multicenter cross-sectional study in China.

BMC Nurs. 2023-10-3

[10]
The relationship between role ambiguity, emotional exhaustion and work alienation among chinese nurses two years after COVID-19 pandemic: a cross-sectional study.

BMC Psychiatry. 2023-7-18

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