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医疗保健中的质量和安全,第五部分:预防倦怠和增加快乐领导力。

Quality and Safety in Healthcare, Part LV: Leadership to Prevent Burnout and Increase Joy.

机构信息

From Advanced Radiology Services and the Division of Radiology and Biomedical Imaging, College of Human Services, Michigan State University, Grand Rapids, MI.

出版信息

Clin Nucl Med. 2020 Feb;45(2):123-124. doi: 10.1097/RLU.0000000000002714.

Abstract

Leadership is very important to reduce burnout and promote happiness in the healthcare workplace. Whereas burnout and unhappiness lead to doctor turnover, more errors, more accidents, and decreased patient satisfaction, joy in the workplace results in better patient care, enhanced engagement and productivity, and more profitability for the healthcare organization. Many leadership characteristics are critical including integrity, putting the well-being of others first, being fair, standing for important principles, being a good role model, being an excellent communicator, encouraging new ideas and adopting them when feasible, and loving people.

摘要

领导力对于减少医疗工作场所的倦怠感和提升幸福感非常重要。倦怠感和不幸福感会导致医生离职、更多的错误、更多的事故和降低患者满意度,而工作场所的快乐则会带来更好的患者护理、增强的参与度和生产力,以及医疗机构的更高盈利能力。许多领导力特征至关重要,包括正直、将他人的福祉放在首位、公正、坚持重要原则、树立良好榜样、成为优秀的沟通者、鼓励新想法并在可行时采用它们,以及关爱他人。

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