增加强制性公民行为和工作量：印象管理重要吗？
Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?
作者信息
Liu Fang, Chow Irene H, Huang Man
机构信息
School of Management, Guangzhou University, Guangzhou, China.
Department of Management, Hang Seng University of Hong Kong, Hong Kong, China.
出版信息
Front Psychol. 2019 Jul 26;10:1726. doi: 10.3389/fpsyg.2019.01726. eCollection 2019.
The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employees in China. Results revealed that ingratiation, exemplification, and their interaction, were positively related to workload, and CCB played a mediating role in all these relationships. We discussed the theoretical and practical implications of this study.
本研究聚焦于印象管理（IM）的阴暗面，并提出印象管理策略（逢迎、表率及其交互作用）通过强制性公民行为（CCB）机制对工作负荷产生积极影响。我们用来自中国298名员工的数据对假设进行了检验。结果显示，逢迎、表率及其交互作用与工作负荷呈正相关，且强制性公民行为在所有这些关系中都起到了中介作用。我们讨论了本研究的理论和实践意义。
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