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员工对工作空间的满意度及其与幸福感的关联——一项在多空间办公室开展的横断面研究

Employee Satisfaction With Working Space and Its Association With Well-Being-A Cross-Sectional Study in a Multi-Space Office.

作者信息

Lusa Sirpa, Käpykangas Sari Mirjami, Ansio Heli, Houni Pia, Uitti Jukka

机构信息

Quantified Employee Program, Center of Expertise for Work Ability and Working Careers, Finnish Institute of Occupational Health, Tampere, Finland.

Center of Expertise for Digital Transformation of Work, Finnish Institute of Occupational Health, Tampere, Finland.

出版信息

Front Public Health. 2019 Nov 26;7:358. doi: 10.3389/fpubh.2019.00358. eCollection 2019.

Abstract

Different kinds of shared and activity-based offices are common today and employees' experiences, perceived health, well-being, satisfaction, and productivity have been studied in different types and sizes of environments. In this study we aimed to determine employee satisfaction with a multi-space office. We also aimed to find associations between satisfaction with working space and both individual and social well-being. A total of 91 employees from a multi-space office shared by six municipality-owned companies answered a self-administered questionnaire. Frequencies, percentages, averages, and minimum and maximum values are used to describe the results. We used cross-tabulation and Pearson's Chi-Square test to study the associations and linear regression analysis to create a model describing the variability of workspace satisfaction. The employees were most satisfied with the workspace furniture (82% of respondents) and most dissatisfied with workspace acoustics (44%). Workspace satisfaction was associated with self-satisfaction, good self-perceived future work ability, and good recovery. As regards social factors, workspace satisfaction was associated with good atmosphere among colleagues and good social capital. Satisfaction with acoustics was also associated with good self-perceived future work ability, recovery, and good social capital. Social capital best explained the general variation in workplace satisfaction. Many individual- and social-related well-being outcomes, and especially social capital, were associated with workspace satisfaction. To maintain workplace satisfaction and well-being, attention should be paid to the design, functionality, and management of the used workspaces.

摘要

如今,不同类型的共享办公空间和基于活动的办公空间很常见,人们对不同类型和规模的办公环境中员工的体验、健康感知、幸福感、满意度和生产力进行了研究。在本研究中,我们旨在确定员工对多空间办公环境的满意度。我们还旨在找出工作空间满意度与个人幸福和社会幸福之间的关联。共有来自六家市属公司共用的一个多空间办公环境的91名员工回答了一份自填式问卷。结果用频数、百分比、平均值以及最小值和最大值来描述。我们使用交叉列表和皮尔逊卡方检验来研究这些关联,并使用线性回归分析来创建一个描述工作空间满意度变化情况的模型。员工对工作空间家具的满意度最高(82%的受访者),对工作空间声学效果的满意度最低(44%)。工作空间满意度与自我满意度、良好的自我感知未来工作能力以及良好的恢复能力相关。在社会因素方面,工作空间满意度与同事之间的良好氛围和良好的社会资本相关。对声学效果的满意度还与良好的自我感知未来工作能力、恢复能力以及良好的社会资本相关。社会资本最能解释工作场所满意度的总体变化情况。许多与个人和社会相关的幸福结果,尤其是社会资本,都与工作空间满意度相关。为了维持工作场所的满意度和幸福感,应该关注所用工作空间的设计、功能和管理。

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