School of Nursing, College of Medicine, National Taiwan University (NTU), No. 1, Ren-Ai Rd. Sec. 1, Taipei 10051, Taiwan.
Department of Environmental and Occupational Medicine, College of Medicine, National Taiwan University (NTU), No. 1, Ren-Ai Rd. Sec. 1, Taipei 10051, Taiwan.
Int J Environ Res Public Health. 2020 Jan 19;17(2):649. doi: 10.3390/ijerph17020649.
Although nurses work in stressful environments, stressors in such environments have yet to be clearly assessed. This study aimed to develop a Nurses' Occupational Stressor Scale (NOSS) with high reliability and validity. Candidate questions for the NOSS were generated by expert consensus following focus group feedback, and were used to survey in 2013. A shorter version was then developed after examination for validity and reproducibility in 2014. The accuracy of the short version of the NOSS for predicting nurses' stress levels was evaluated based on receiver operating characteristic curves to compare existing instruments for measuring stress outcomes, namely personal burnout, client-related burnout, job dissatisfaction, and intention to leave. Examination for validity and reproducibility yielded a shorter version of NOSS with only 21 items was considered sufficient for measuring stressors in nurses' work environments. Nine subscales were included: (1) work demands, (2) work-family conflict, (3) insufficient support from coworkers or caregivers, (4) workplace violence and bullying, (5) organizational issues, (6) occupational hazards, (7) difficulty taking leave, (8) powerlessness, and (9) unmet basic physiological needs. The 21-item NOSS proved to have high concurrent and construct validity. The correlation coefficients of the subscales for test-retest reliability ranged from 0.71 to 0.83. The internal consistency (Cronbach's α) coefficients ranged from 0.35 to 0.77. The NOSS exhibited accurate prediction of personal burnout, client-related burnout, job dissatisfaction, and intention to leave.
尽管护士工作在充满压力的环境中,但这种环境中的压力源尚未得到明确评估。本研究旨在开发一种具有高度可靠性和有效性的护士职业压力源量表(NOSS)。通过专家共识产生了 NOSS 的候选问题,这些问题是在焦点小组反馈后提出的,并于 2013 年用于调查。然后在 2014 年对有效性和可重复性进行检查后,开发了一个较短的版本。根据接收者操作特征曲线评估 NOSS 短版本预测护士压力水平的准确性,以比较用于测量压力结果的现有工具,即个人倦怠、与客户相关的倦怠、工作不满和离职意向。有效性和可重复性检查得出的结论是,只有 21 个项目的 NOSS 较短版本足以衡量护士工作环境中的压力源。包括九个子量表:(1)工作需求,(2)工作-家庭冲突,(3)同事或护理人员支持不足,(4)工作场所暴力和欺凌,(5)组织问题,(6)职业危害,(7)休假困难,(8)无能为力,(9)未满足的基本生理需求。21 项 NOSS 被证明具有较高的同时和结构有效性。子量表的测试-重测信度相关系数范围为 0.71 至 0.83。内部一致性(Cronbach's α)系数范围为 0.35 至 0.77。NOSS 对个人倦怠、与客户相关的倦怠、工作不满和离职意向的预测准确。