Research Centre for Employability, Zuyd University of Applied Sciences, 6131 MT Sittard, The Netherlands.
Faculty of Management, Open University of the Netherlands, 6419 AT Heerlen, The Netherlands.
Int J Environ Res Public Health. 2020 Jan 23;17(3):742. doi: 10.3390/ijerph17030742.
Advanced technology is a primary solution for the shortage of care professionals and increasing demand for care, and thus acceptance of such technology is paramount. This study investigates factors that increase use of advanced technology during elderly care, focusing on current use of advanced technology, factors that influence its use, and care professionals' experiences with the use. This study uses a mixed-method design. Logfiles were used (longitudinal design) to determine current use of advanced technology, questionnaires assessed which factors increase such use, and in-depth interviews were administered to retrieve care professionals' experiences. Findings suggest that 73% of care professionals use advanced technology, such as camera monitoring, and consult clients' records electronically. Six of nine hypotheses tested in this study were supported, with correlations strongest between performance expectancy and attitudes toward use, attitudes toward use and satisfaction, and effort expectancy and performance expectancy. Suggested improvements for advanced technology include expanding client information, adding report functionality, solving log-in problems, and increasing speed. Moreover, the quickest way to increase acceptance is by improving performance expectancy. Care professionals scored performance expectancy of advanced technology lowest, though it had the strongest effect on attitudes toward the technology.
先进技术是解决护理专业人员短缺和护理需求不断增长的主要方法，因此接受这种技术至关重要。本研究调查了在老年护理中增加使用先进技术的因素，重点关注先进技术的当前使用情况、影响其使用的因素以及护理专业人员使用该技术的经验。本研究采用混合方法设计。使用日志文件（纵向设计）来确定先进技术的当前使用情况，问卷调查评估哪些因素会增加这种使用情况，深入访谈则用于获取护理专业人员的经验。研究结果表明，73%的护理专业人员使用先进技术，如摄像头监控，并在线查阅客户记录。本研究测试的九个假设中有六个得到了支持，其中相关性最强的是绩效期望与使用态度、使用态度与满意度以及努力期望与绩效期望之间的关系。建议改进先进技术包括扩展客户信息、添加报告功能、解决登录问题和提高速度。此外，提高接受度最快的方法是提高绩效预期。护理专业人员对先进技术的绩效预期评分最低，尽管它对技术的使用态度有最强的影响。
