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Text2Connect:一种通过短信让烟草使用者参与戒烟热线戒烟服务的卫生系统方法。

Text2Connect: a health system approach to engage tobacco users in quitline cessation services via text messaging.

作者信息

Krebs Paul, Sherman Scott E, Wilson Hannah, El-Shahawy Omar, Abroms Lorien L, Zhao Xiaoquan, Nahvi Shadi, Shelley Donna

机构信息

Department of Population Health, NYU School of Medicine, New York, NY, USA.

出版信息

Transl Behav Med. 2020 Feb 3;10(1):292-301. doi: 10.1093/tbm/ibz033.

Abstract

Mobile technology has created the opportunity for health systems to provide low cost tobacco cessation assistance to patients. The goal of the present study was to examine the feasibility and effectiveness of an intervention (Text2Connect) that uses text messages to offer proactive connection to the New York State Smokers' Quitline. The electronic health record at two urban health systems was queried for patients who were current smokers and who had an outpatient visit between March 2015 and February 2016. Smokers (N = 4000) were sent an informational letter. Those who did not opt out (N = 3719) were randomized to one of 6 message sequences in order to examine the effect of theoretically informed message frames on response rates. Participants were sent a series of text messages at baseline and at 1 month and were asked to reply in order to be contacted by the state quitline (QL). After removing 1403 nonworking numbers, texts were sent to 2316 patients, and 10.0% (205/2060) responded with a QL request. Almost one quarter (23.6%, 486/2060) replied STOP and 66.4% (1369/2060) never responded. QL request rates were significantly higher when response efficacy messages were not used (p < .001). There were no differences by message framing on STOP requests (p > .05). The Text2Connect intervention was well accepted with a minority opting out. A 10% QL response rate is noteworthy given that only 5-7 brief outreach text messages were used. Results indicate that simple self-efficacy-focused messaging is most effective at supporting response rates.

摘要

移动技术为卫生系统向患者提供低成本戒烟援助创造了机会。本研究的目的是检验一种干预措施(Text2Connect)的可行性和有效性,该措施利用短信主动连接纽约州戒烟热线。查询了两个城市卫生系统的电子健康记录,以找出2015年3月至2016年2月期间的现吸烟者且有门诊就诊记录的患者。向吸烟者(N = 4000)发送了一封信息信。那些未选择退出的人(N = 3719)被随机分配到6种信息序列中的一种,以检验理论上合理的信息框架对回复率的影响。在基线和1个月时向参与者发送一系列短信,并要求他们回复,以便由州戒烟热线(QL)联系。在去除1403个无效号码后,向2316名患者发送了短信,10.0%(205/2060)的患者回复了QL请求。近四分之一(23.6%,486/2060)的人回复了“停止”,66.4%(1369/2060)的人从未回复。当不使用反应效能信息时,QL请求率显著更高(p <.001)。关于“停止”请求,信息框架没有差异(p >.05)。Text2Connect干预措施得到了很好的接受,只有少数人选择退出。考虑到只使用了5 - 7条简短的外展短信,10%的QL回复率值得注意。结果表明,简单的以自我效能为重点的信息传递在支持回复率方面最有效。

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