Department of Family Medicine, Wroclaw Medical University, 51-141 Wroclaw, Poland.
Int J Environ Res Public Health. 2020 Jan 31;17(3):880. doi: 10.3390/ijerph17030880.
The number of Internet users searching for health-related issues increases significantly every year. The aim of this study was to investigate whether and how the information about health and disease obtained from the Internet by patients influenced them and how different e-health services can affect the patients' choice of the doctor. The research was based on a national survey conducted among 1000 Polish adults. The study was carried out with the use of the computer-assisted telephone interviews (CATI). The study showed that e-health facilities are increasingly affecting the patient's choice of doctor. Among the highest rated factors, the possibility of setting the date of appointment online and practice's own website were indicated. Information on health and disease obtained from the Internet influenced respondents in many areas. Almost half of health Internet users (HI-users) wanted to change their diet and increase healthy physical activity under the influence of health information obtained online. Regarding health decision making, health information obtained from the Internet caused 45% of HI-users to make an appointment to see a doctor, and 40% of them had questions concerning diagnosis and treatment. Information on health and disease obtained from the Internet undoubtedly affects patient behaviour and health decisions they make.
每年搜索与健康相关问题的互联网用户数量显著增加。本研究旨在调查患者从互联网上获取的健康和疾病信息是否以及如何影响他们，以及不同的电子健康服务如何影响患者选择医生。该研究基于对 1000 名波兰成年人进行的全国性调查。该研究使用计算机辅助电话访谈 (CATI) 进行。研究表明，电子健康设施越来越影响患者选择医生。在评价最高的因素中，在线预约和实践自己的网站的可能性被指出。从互联网上获取的健康和疾病信息在许多方面影响着受访者。几乎一半的健康互联网用户（HI 用户）希望在网上获得的健康信息的影响下改变饮食和增加健康的身体活动。在健康决策方面，从互联网上获得的健康信息导致 45%的 HI 用户预约看医生，40%的人询问诊断和治疗问题。从互联网上获取的健康和疾病信息无疑会影响患者的行为和他们做出的健康决策。
