Bernal Pedro, Martinez Sebastian
Inter-American Development Bank, 1300 New York Avenue, NW, Washington, DC, 20577, United States.
J Health Econ. 2020 Mar;70:102267. doi: 10.1016/j.jhealeco.2019.102267. Epub 2019 Dec 26.
We experimentally evaluated the effects of in-kind team incentives on health worker performance in El Salvador, with 38 out of 75 community health teams randomly assigned to performance incentives over a 12-month period. All teams received monitoring, performance feedback and recognition for their achievements allowing us to isolate the effect of the incentive. While both treatment and control groups exhibit improvements in performance measures over time, the in-kind incentives generated significant improvements in community outreach, quality of care, timeliness of care, and utilization of maternal and child health services after 12 months. Gains were largest for teams at the bottom and top of the baseline performance distribution. We find no evidence of results being driven by changes in reporting or by shifting away effort from non-contracted outcomes. These results suggest that in-kind team incentives may be a viable alternative to monetary or individual incentives in certain contexts.
我们通过实验评估了实物团队激励措施对萨尔瓦多卫生工作者绩效的影响,在75个社区卫生团队中,有38个被随机分配在12个月的时间里接受绩效激励。所有团队都得到了监督、绩效反馈以及对其成就的认可,这使我们能够分离出激励措施的效果。虽然随着时间的推移,治疗组和对照组的绩效指标都有所改善,但实物激励措施在12个月后使社区外展、护理质量、护理及时性以及孕产妇和儿童健康服务的利用率都有了显著提高。在基线绩效分布的底部和顶部的团队收益最大。我们没有发现结果是由报告变化或从非合同成果转移努力所驱动的证据。这些结果表明,在某些情况下,实物团队激励措施可能是货币或个人激励措施的可行替代方案。