Comprehensive Healthcare, Instituto de Medicina Integral Prof. Fernando Figueira, Setor de Pós-graduação Stricto Sensu, R. dos Coelhos 300, Boa Vista, Recife, Pernambuco, 50070-550, Brazil.
Olinda School of Medicine, Recife, Pernambuco, Brazil.
BMC Med Educ. 2020 Feb 6;20(1):37. doi: 10.1186/s12909-020-1957-4.
Identifying effective methods for safeguarding the efficient functioning of the healthcare system contributes significantly towards establishing a successful healthcare organization. Consequently, quality management programs are currently being implemented in healthcare as a vital strategy for patient care. Quality management encompasses protocols and guidelines in decision-making and in the evaluation of processes and treatment flowcharts, data analysis and health indicators, and addresses improvement in the interaction between different health professionals. Qualifying health professionals to perform quality management has represented a barrier to implementing a well-structured management system. Indeed, the pathway to qualifying health managers is often poorly outlined, with clear gaps in the definition of their competencies, training and career plans. Therefore, studies and education-related actions aimed at qualifying health professionals in management are vital if health services of excellence are to be established. The present study aimed to plan, develop, implement and evaluate a management specialization course in oncology using blended learning.
Following approval by the institution's internal review board, the study was conducted at the Instituto de Medicina Integral Prof. Fernando Figueira (IMIP). The Analysis, Design, Development, Implementation and Evaluation (ADDIE) model was used to plan, develop, implement and evaluate the course. Data were collected as the course participants who had concluded all the modules evaluated the program.
A management course in oncology, consisting of ten sequential modules, was developed and implemented between March 2018 and February 2019. The course consisted of monthly face-to-face encounters, each with 12 h of activities, and distance education using a virtual learning environment. Each module was presented by a specialist on the subject in question. After the end-of-course conclusion work had already been handed in and evaluated by the tutors, the participants completed a form to assess the course using Kirkpatrick's training evaluation model.
A management course in oncology was developed using the ADDIE model. A high degree of satisfaction was found among the participants regarding improvements in their management skills and their professional behavior. The expectation is that this initiative will ultimately improve healthcare and reduce costs, as well as encourage further innovative educational actions for health professionals.
寻找有效的方法来保障医疗体系的高效运作，对建立成功的医疗机构意义重大。因此，质量管理方案目前在医疗领域被视为患者护理的重要策略。质量管理涵盖决策、流程和治疗流程图评估、数据分析和健康指标中的协议和指南，并致力于改善不同卫生专业人员之间的互动。使卫生专业人员具备质量管理能力，是实施完善管理体系的一个障碍。实际上，卫生管理人员的资格认证途径往往没有明确的规划，他们的能力、培训和职业规划定义存在明显的差距。因此，如果要建立卓越的医疗服务，对卫生专业人员进行管理方面的培训和教育相关行动至关重要。本研究旨在使用混合学习方法规划、开发、实施和评估肿瘤学管理专业课程。
在获得机构内部审查委员会批准后，该研究在费尔南多·菲格雷多综合医学研究所（IMIP）进行。使用分析、设计、开发、实施和评估（ADDIE）模型来规划、开发、实施和评估该课程。课程参与者在完成所有模块后对该课程进行评估，收集了数据。
2018 年 3 月至 2019 年 2 月，开发并实施了一门包含十个连续模块的肿瘤学管理课程。该课程包括每月一次的面对面会议，每次 12 小时的活动，以及使用虚拟学习环境的远程教育。每个模块都由该主题的专家介绍。在课程结束时，已经完成了结业作业并由导师进行了评估，参与者完成了一份使用 Kirkpatrick 培训评估模型评估课程的表格。
使用 ADDIE 模型开发了一门肿瘤学管理课程。参与者对管理技能和职业行为的提高表示高度满意。希望这一举措最终将改善医疗保健并降低成本，同时鼓励为卫生专业人员开展更多创新性的教育行动。
