Kusmanoff Alexander M, Fidler Fiona, Gordon Ascelin, Garrard Georgia E, Bekessy Sarah A
ICON Science, School of Global Urban and Social Studies, RMIT University, GPO Box 2476, Melbourne, VIC, 3001, Australia.
National Environment Science Programme, Threatened Species Recovery Hub, Room 532, Goddard Building, University of Queensland, St. Lucia, QLD, 4072, Australia.
Conserv Biol. 2020 Oct;34(5):1131-1141. doi: 10.1111/cobi.13482. Epub 2020 Jun 3.
Communication and advocacy approaches that influence attitudes and behaviors are key to addressing conservation problems, and the way an issue is framed can affect how people view, judge, and respond to an issue. Responses to conservation interventions can also be influenced by subtle wording changes in statements that may appeal to different values, activate social norms, influence a person's affect or mood, or trigger certain biases, each of which can differently influence the resulting engagement, attitudes, and behavior. We contend that by strategically considering how conservation communications are framed, they can be made more effective with little or no additional cost. Key framing considerations include, emphasizing things that matter to the audience, evoking helpful social norms, reducing psychological distance, leveraging useful biases, and, where practicable, testing messages. These lessons will help communicators think strategically about how to frame messages for greater effect.
影响态度和行为的沟通与宣传方法是解决保护问题的关键,而问题的呈现方式会影响人们对问题的看法、判断和反应。对保护干预措施的反应也可能受到陈述中微妙措辞变化的影响,这些变化可能诉诸不同的价值观、激活社会规范、影响人的情感或情绪,或引发某些偏见,每一种都可能以不同方式影响最终的参与度、态度和行为。我们认为,通过策略性地考虑保护信息的呈现方式,无需增加或只需少量额外成本就能使其更有效。关键的呈现考量包括,强调对受众重要的事情、唤起有益的社会规范、减少心理距离、利用有用的偏见,并在可行的情况下测试信息。这些经验教训将帮助传播者从策略上思考如何构建信息以获得更大效果。