Friganovic Adriano, Režić Slađana, Kurtović Biljana, Vidmanić Sandro, Zelenikova Renata, Rotim Cecilija, Konjevoda Vesna, Režek Biserka, Piškor Sanja
University Hospital Centre Zagreb, Zagreb, Croatia.
University of Applied Health Sciences, Zagreb, Croatia.
J Nurs Manag. 2020 Nov;28(8):2230-2239. doi: 10.1111/jonm.13002. Epub 2020 Apr 6.
To examine Croatian nurses' perception of implicit nursing care rationing and the patient safety culture from the perspective of acute care hospital staff.
In the past three decades, the Croatian health system has undergone numerous transformations driven by geopolitical, legal, financial, demographic, scientific and technological progress. These changes have led to systemic changes in the structure, organisation, financing and delivery of health care, and thus, of nursing care.
A cross-sectional study of 438 nurses was conducted at four university hospitals in Croatia, based on the Perceived Implicit Rationing of Nursing Care Questionnaire.
A lower assessment of the quality of care in the unit is associated with a higher score on the Perceived Implicit Rationing of Nursing Care Questionnaire, r = -.379, p < .001. A lower satisfaction with the current workplace is associated with a higher score on the Perceived Implicit Rationing of Nursing Care Questionnaire, r = -.432, p < .001.
The perception of nurses in Croatia indicates that the implications of nursing care rationing and dissatisfaction with their post in acute care hospital units are closely related to poor quality of nursing care provided to patients.
Based on these results, nurse managers should take their nurses' perceptions of implicit nursing care rationing into consideration in order to develop strategies to improve nursing care delivery, nursing satisfaction and, consequently, better nursing care quality.
从急症医院工作人员的角度,考察克罗地亚护士对隐性护理资源分配的认知以及患者安全文化。
在过去三十年中,克罗地亚卫生系统经历了由地缘政治、法律、金融、人口、科学技术进步推动的众多变革。这些变化导致了医疗保健结构、组织、融资和提供方式的系统性变化,进而也影响了护理服务。
基于《护理服务隐性资源分配认知问卷》,对克罗地亚四家大学医院的438名护士进行了横断面研究。
对科室护理质量的较低评价与《护理服务隐性资源分配认知问卷》的较高得分相关,r = -0.379,p < 0.001。对当前工作场所的较低满意度与《护理服务隐性资源分配认知问卷》的较高得分相关,r = -0.432,p < 0.001。
克罗地亚护士的认知表明,护理资源分配的影响以及对急症医院科室工作岗位的不满与向患者提供的护理服务质量差密切相关。
基于这些结果,护士管理者应考虑护士对隐性护理资源分配的认知,以制定策略来改善护理服务的提供、护理满意度,从而提高护理服务质量。