School of Nursing, Pontificia Universidad Católica de Chile, Santiago 8940000, Chile.
Department of Computer Science, Pontificia Universidad Católica de Chile, Santiago 8940000, Chile.
Int J Environ Res Public Health. 2020 Apr 23;17(8):2911. doi: 10.3390/ijerph17082911.
The most common requirement for informal caregivers is to experience a respite or temporary break from their caregiving routine. Some initiatives have been undertaken to provide respite care through volunteer providers. We report on a qualitative study carried out in Santiago, Chile, to learn about the willingness of potential volunteers to provide respite care for bedridden older persons, as well as their willingness to use information and communication technologies (ICT) to connect to caregivers in a low-income neighbourhood within their own geographic district. A trustworthy institution that mediates the volunteer-caregiver relationship is considered to be important by potential volunteers. Potential volunteers were found to be willing to use ICT to provide respite care, sharing basic information about themselves. However, they were also aware of the digital skill gap that may exist between them and the caregivers and were distrustful of unknown websites that could connect them to care recipients.
非专业照护人员最常见的需求是能够暂时从日常照护工作中解脱出来，得到休息。一些举措已经开始实施，通过志愿者为他们提供临时照护服务。我们报告了在智利圣地亚哥进行的一项定性研究，旨在了解潜在志愿者为卧床不起的老年人提供临时照护的意愿，以及他们使用信息和通信技术（ICT）在自己所在地理区域的低收入社区与照护人员建立联系的意愿。潜在志愿者认为，一个值得信赖的机构来充当志愿者和照护人员之间的中介是很重要的。研究发现，潜在志愿者愿意使用信息和通信技术来提供临时照护，分享他们的基本信息。然而，他们也意识到自己和照护人员之间可能存在数字技能差距，并且对可能将他们与照护对象联系起来的未知网站持不信任态度。
