The Pennsylvania State University, University Park, PA, United States.
University of New South Wales, Sydney, Australia.
JMIR Mhealth Uhealth. 2020 May 25;8(5):e14375. doi: 10.2196/14375.
New technologies and innovations have often improved population well-being and societal function; however, these are also often initially accompanied by worry and fear. In some cases, such worries can impede, or even prevent entirely, the adoption of the technology. Mobile health (mHealth), a discipline broadly focused on employing ambulatory technologies to improve the affordability, reach, and effectiveness of health promotion and clinical intervention approaches, offers new innovations and opportunities. Despite emerging evidence supporting mHealth efficacy (eg, for improving health outcomes), some individuals have concerns about mHealth technology that may impede scalability, efficacy, and, ultimately, the public health benefits of mHealth. We present a review and conceptual framework to examine these issues, focusing on three overarching themes: biophysiological, psychological, and societal concerns. There are features of mHealth that lead to worries about the potential negative effects on an individual's health (eg, due to exposure to electromagnetic or radio waves), despite evidence supporting the safety of these technologies. When present, such beliefs can lead to worry that gives rise to the experience of unpleasant and concerning physical symptoms-the nocebo effect. This may represent an important implementational barrier because of apprehension toward beneficial mHealth products (or features thereof, such as wireless charging, wearable or implantable sensors, etc) and may also have broader ramifications (eg, leading to economic, governmental, and legislative actions). In addition to reviewing evidence on these points, we provide a broad three-step model of implementation research in mHealth that focuses on understanding and preventing health concerns to facilitate the safe and effective scalability of mHealth (and that may be generalizable and applied to similar technologies): (1) evaluating and better discerning public perceptions and misperceptions (and how these may differ between populations), (2) developing theory-based public health communication strategies regarding the safety of mHealth, and (3) disseminating this messaging using evidence-based methods. Collectively, these steps converge on reviewing evidence regarding the potential role of worry and nocebo in mHealth and providing a model for understanding and changing attitudes and preventing unfounded negative perceptions related to mHealth technology.
新技术和创新通常可以提高人口福祉和社会功能;然而,这些技术通常也伴随着担忧和恐惧。在某些情况下,这种担忧可能会阻碍甚至完全阻止技术的采用。移动健康(mHealth)是一个广泛关注利用移动技术来提高健康促进和临床干预方法的可负担性、可及性和有效性的学科,它提供了新的创新和机会。尽管有越来越多的证据支持 mHealth 的疗效(例如,改善健康结果),但有些人对 mHealth 技术存在担忧,这些担忧可能会阻碍其可扩展性、疗效,最终阻碍 mHealth 的公共卫生效益。我们提出了一个综述和概念框架来检查这些问题,重点关注三个总体主题:生理心理和社会关注。mHealth 的一些特征导致了人们对其可能对个人健康产生负面影响的担忧(例如,由于暴露于电磁或无线电波),尽管有证据支持这些技术的安全性。当这些担忧存在时,它们可能会导致出现不愉快和令人担忧的身体症状,即“反安慰剂效应”。这可能是一个重要的实施障碍,因为对有益的 mHealth 产品(或其特征,如无线充电、可穿戴或植入式传感器等)存在担忧,并且也可能会产生更广泛的影响(例如,导致经济、政府和立法行动)。除了审查这些方面的证据外,我们还提供了一个广泛的 mHealth 实施研究三步模型,该模型侧重于理解和预防健康问题,以促进 mHealth 的安全有效扩展(并且可能具有普遍性并可应用于类似技术):(1)评估和更好地辨别公众的看法和误解(以及这些看法如何在不同人群中有所不同),(2)针对 mHealth 安全性制定基于理论的公共卫生沟通策略,(3)使用基于证据的方法传播这些信息。这些步骤共同致力于审查有关 mHealth 中担忧和反安慰剂作用的潜在作用的证据,并提供一个理解和改变态度以及预防与 mHealth 技术相关的无端负面看法的模型。