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本文引用的文献

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The Effect of the Content of Patient-Reported Outcome Measures on Patient Perceived Empathy and Satisfaction: A Randomized Controlled Trial.患者报告结局指标的内容对患者感知到的同理心和满意度的影响：一项随机对照试验。
J Hand Surg Am. 2018 Dec;43(12):1141.e1-1141.e9. doi: 10.1016/j.jhsa.2018.04.020. Epub 2018 Jun 8.
2
Patient Perceptions of Clinician's Empathy: Measurement and Psychometrics.患者对临床医生同理心的认知：测量与心理测量学
J Patient Exp. 2017 Jun;4(2):78-83. doi: 10.1177/2374373517699273. Epub 2017 Mar 20.
3
Patients' perceptions of argentine physicians' empathy based on the jefferson scale of patient's perceptions of physician empathy: Psychometric data and demographic differences.基于杰斐逊患者对医生同理心感知量表的阿根廷医生同理心患者认知：心理测量数据及人口统计学差异
Educ Health (Abingdon). 2017 Jan-Apr;30(1):19-25. doi: 10.4103/1357-6283.210513.
4
Patient Complaints Emphasize Non-Technical Aspects of Care at a Tertiary Referral Hospital.患者投诉凸显三级转诊医院护理的非技术层面问题。
Arch Bone Jt Surg. 2017 Mar;5(2):74-81.
5
Measuring empathic, person-centred communication in primary care nurses: validity and reliability of the Consultation and Relational Empathy (CARE) Measure.测量基层医疗护士的共情、以患者为中心的沟通：咨询与关系共情（CARE）量表的效度和信度
BMC Fam Pract. 2015 Oct 23;16:149. doi: 10.1186/s12875-015-0374-y.
6
Patient Satisfaction in an Outpatient Hand Surgery Office: A Comparison of English- and Spanish-Speaking Patients.门诊手部外科办公室中的患者满意度：英语和西班牙语患者的比较。
Qual Manag Health Care. 2015 Oct-Dec;24(4):183-9. doi: 10.1097/QMH.0000000000000074.
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Physician Empathy as a Driver of Hand Surgery Patient Satisfaction.医生的同理心是手部手术患者满意度的驱动因素。
J Hand Surg Am. 2015 Sep;40(9):1860-5.e2. doi: 10.1016/j.jhsa.2015.06.105. Epub 2015 Jul 29.
8
The pain self-efficacy questionnaire: validation of an abbreviated two-item questionnaire.疼痛自我效能问卷：一项简化的两项问卷的验证
Psychosomatics. 2014 Nov-Dec;55(6):578-85. doi: 10.1016/j.psym.2014.02.011. Epub 2014 Feb 28.
9
The influence of the patient-clinician relationship on healthcare outcomes: a systematic review and meta-analysis of randomized controlled trials.患者与临床医生关系对医疗结果的影响：随机对照试验的系统评价与荟萃分析
PLoS One. 2014 Apr 9;9(4):e94207. doi: 10.1371/journal.pone.0094207. eCollection 2014.
10
The role of empathy in therapy and the physician-patient relationship.同理心在治疗及医患关系中的作用。
Forsch Komplementmed. 2012;19(5):252-7. doi: 10.1159/000342998. Epub 2012 Oct 5.

骨科患者对医生同理心的感知测量

Measurement of Perceived Physician Empathy in Orthopedic Patients.

作者信息

Keulen Mark Hendrik Franciscus, Teunis Teun, Kortlever Joost Teunis Pieter, Vagner Gregg Alan, Ring David, Reichel Lee Matthew

机构信息

Department of Surgery and Perioperative Care, Dell Medical School, University of Texas at Austin, Austin, TX, USA.

Department of Plastic and Reconstructive Surgery, University Medical Center Utrecht, the Netherlands.

出版信息

J Patient Exp. 2020 Aug;7(4):600-606. doi: 10.1177/2374373519875842. Epub 2019 Sep 12.

DOI:10.1177/2374373519875842
PMID:33062884
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7534139/
Abstract

BACKGROUND

Empathy is a key component of a therapeutic relationship. Perceived empathy and compassion are associated with patient satisfaction, reduced symptoms, and adherence to treatment.

OBJECTIVE

To assess the advantages and disadvantages of the validated Jefferson Scale of Patient's Perception of Physician Empathy (JSPPPE) and the Consultation and Relational Empathy (CARE) tools.

METHODS

Eighty-four patients completed the JSPPPE and the CARE measure. With Pearson's correlation and exploratory factor analysis, we measured the underlying construct. Flooring and ceiling effects were measured. Multivariable models were created to assess factors associated with both measures.

RESULTS

The high interquestionnaire correlation (rho = 0.70) and factor loading (0.77) confirm that the JSPPPE and CARE measure the same construct. The CARE (55%) had a higher ceiling effect than JSPPPE (18%). Both JSPPPE (partial = 0.53, 95% confidence interval [CI]: 0.38-0.64) and CARE (partial = 0.60, 95% CI: 0.46-0.69) accounted for similar amounts of variation in satisfaction with the orthopedic surgeon.

CONCLUSION

Perceived empathy accounts for a substantial amount of the variation in satisfaction. The JSPPPE measures the same construct as CARE with a lower ceiling effect. Because both questionnaires have considerable ceiling effects, a new questionnaire might help to study factors associated with a more empathetic experience.

摘要

背景

同理心是治疗关系的关键组成部分。感知到的同理心和同情心与患者满意度、症状减轻及治疗依从性相关。

目的

评估经过验证的《杰斐逊患者对医生同理心的感知量表》（JSPPPE）和《咨询与关系同理心》（CARE）工具的优缺点。

方法

84名患者完成了JSPPPE和CARE测量。通过Pearson相关性分析和探索性因素分析，我们测量了潜在结构。测量了地板效应和天花板效应。创建多变量模型以评估与这两种测量相关的因素。

结果

问卷间的高相关性（rho = 0.70）和因子载荷（0.77）证实JSPPPE和CARE测量的是相同结构。CARE（55%）的天花板效应高于JSPPPE（18%）。JSPPPE（偏相关系数 = 0.53，95%置信区间[CI]：0.38 - 0.64）和CARE（偏相关系数 = 0.60，95% CI：0.46 - 0.69）在对骨科医生的满意度变异中所占比例相似。

结论

感知到的同理心在满意度变异中占很大比例。JSPPPE与CARE测量的是相同结构，但天花板效应较低。由于两份问卷都有相当大的天花板效应，一份新问卷可能有助于研究与更具同理心体验相关的因素。