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科学现状:工作的未来——人类工效学和人体因素对该领域的贡献。

State of science: the future of work - ergonomics and human factors contributions to the field.

机构信息

School of Business and Law, Centre for Work and Wellbeing, Edith Cowan University, Joondalup, Australia.

School of Management, Massey University, Auckland, New Zealand.

出版信息

Ergonomics. 2021 Apr;64(4):427-439. doi: 10.1080/00140139.2020.1841308. Epub 2020 Nov 28.

Abstract

This article is concerned with scholarly ergonomics and human factors (E/HF) contributions to date to the field of research inquiry known as the 'future of work'. The review considers E/HF perspectives on how the nature of work is changing and what this means for the practice of E/HF and for human performance and wellbeing at work. This field of research has attracted much attention from scholars from various disciplines as flexible working arrangements and casualised employment, in particular, have come under the microscope during the COVID-19 pandemic. The article begins by setting out the future of work field, focussing on the mega trends and future of work forces that are most relevant to the discipline. Next, E/HF contributions to this field are identified and discussed. Surprisingly, given the E/HF tradition as a system discipline fundamentally concerned with the study of human work, and as a contributor to transdisciplinary research related to the design of work systems, a search of the scholarly literature found few contributions outside of the automation systems field that addressed the future of work and E/HF directly. A research agenda is presented to address gaps in current knowledge in a number of key future of work domains. We reflect on E/HF contributions to the 'future of work' field and how the practice of E/HF needs to consider the changing nature of work. We outline future of work concerns and suggest research areas for further E/HF attention towards the design of decent and sustainable work for all. E/HF: ergonomics and human factors; ILO: International Labour Organisation; COVID-19.

摘要

这篇文章关注的是学术人机工程学和人类因素(E/HF)迄今为止对被称为“工作的未来”的研究领域的贡献。该评论考虑了 E/HF 的观点,即工作的性质正在发生变化,这对 E/HF 的实践以及工作中的人类绩效和福祉意味着什么。由于灵活的工作安排和临时就业等问题在 COVID-19 大流行期间受到了广泛关注,这个研究领域吸引了来自不同学科的学者的关注。文章首先阐述了工作的未来领域,重点关注与该学科最相关的大趋势和未来劳动力。接下来,确定并讨论了 E/HF 对这一领域的贡献。令人惊讶的是,考虑到 E/HF 作为一门系统学科的传统,它从根本上关注人类工作的研究,以及作为与工作系统设计相关的跨学科研究的贡献,对学术文献的搜索发现,除了自动化系统领域之外,几乎没有其他直接涉及工作的未来和 E/HF 的贡献。提出了一个研究议程,以解决当前知识在一些关键工作未来领域的差距。我们反思了 E/HF 对“工作的未来”领域的贡献,以及 E/HF 的实践需要如何考虑工作性质的变化。我们概述了工作的未来关注点,并建议进一步关注 E/HF 的研究领域,以设计出适合所有人的体面和可持续的工作。E/HF:人机工程学;ILO:国际劳工组织;COVID-19。

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