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虚拟现实健康相关应用的可用性评估方法入门

A Primer on Usability Assessment Approaches for Health-Related Applications of Virtual Reality.

作者信息

Zhang Timothy, Booth Richard, Jean-Louis Royce, Chan Ryan, Yeung Anthony, Gratzer David, Strudwick Gillian

机构信息

Centre for Addiction and Mental Health, Toronto, ON, Canada.

Faculty of Medicine, University of Toronto, Toronto, ON, Canada.

出版信息

JMIR Serious Games. 2020 Oct 28;8(4):e18153. doi: 10.2196/18153.

Abstract

Health-related virtual reality (VR) applications for patient treatment, rehabilitation, and medical professional training are on the rise. However, there is little guidance on how to select and perform usability evaluations for VR health interventions compared to the supports that exist for other digital health technologies. The purpose of this viewpoint paper is to present an introductory summary of various usability testing approaches or methods that can be used for VR applications. Along with an overview of each, a list of resources is provided for readers to obtain additionally relevant information. Six categories of VR usability evaluations are described using a previously developed classification taxonomy specific to VR environments: (1) cognitive or task walkthrough, (2) graphical evaluation, (3) post hoc questionnaires or interviews, (4) physical performance evaluation, (5) user interface evaluation, and (6) heuristic evaluation. Given the growth of VR in health care, rigorous evaluation and usability testing is crucial in the development and implementation of novel VR interventions. The approaches outlined in this paper provide a starting point for conducting usability assessments for health-related VR applications; however, there is a need to also move beyond these to adopt those from the gaming industry, where assessments for both usability and user experience are routinely conducted.

摘要

用于患者治疗、康复和医学专业培训的与健康相关的虚拟现实(VR)应用正在兴起。然而,与其他数字健康技术所获得的支持相比,对于如何选择和开展VR健康干预措施的可用性评估,几乎没有相关指导。这篇观点论文的目的是介绍可用于VR应用的各种可用性测试方法的初步总结。除了对每种方法进行概述外,还为读者提供了一系列资源,以便他们获取更多相关信息。使用先前开发的特定于VR环境的分类法,描述了六类VR可用性评估:(1)认知或任务演练,(2)图形评估,(3)事后问卷调查或访谈,(4)身体性能评估,(5)用户界面评估,以及(6)启发式评估。鉴于VR在医疗保健领域的发展,严格的评估和可用性测试对于新型VR干预措施的开发和实施至关重要。本文概述的方法为开展与健康相关的VR应用的可用性评估提供了一个起点;然而,还需要超越这些方法,采用游戏行业的方法,在游戏行业中,可用性和用户体验评估是常规进行的。

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