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沙特阿拉伯达曼公立医院急诊科医护人员工作场所暴力。

Workplace violence among health-care workers in emergency departments of public hospitals in Dammam, Saudi Arabia.

机构信息

Department of Family and Community Medicine, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia.

出版信息

East Mediterr Health J. 2020 Dec 9;26(12):1473-1481. doi: 10.26719/emhj.20.069.

DOI:10.26719/emhj.20.069
PMID:33355386
Abstract

BACKGROUND

Workplace violence is a serious occupational health problem. Emergency health-care workers have a high risk of exposure to violence with negative personal consequences.

AIMS

To estimate the prevalence and possible associated factors of workplace violence among health-care workers in emergency departments of public hospitals in Dammam, Saudi Arabia.

METHODS

A cross-sectional study was conducted during August to October 2018 at 4 emergency departments of public hospitals belonging to the Saudi Ministry of Health. Data were collected using a self-administered questionnaire.

RESULTS

Of 380 questionnaires distributed, 324 were returned (85% response rate). Almost two thirds of the participants were women (66.4%) and more than half (54%) were nurses. A total of 155 health-care workers (47.8%) had experienced at least 1 type of violent incident in the preceding 12 months. Of the total violence incidents, 52% were verbal abuse, 19% were physical violence, and sexual harassment (3%) was the least common. Lack of encouragement to report incidents and Saudi nationality were the only significant variables associated with workplace violence.

CONCLUSIONS

Workplace violence was prevalent, and verbal abuse was the commonest type among health-care workers in emergency departments of Saudi hospitals. Encouragement to report violent incidents and raising awareness among health-care workers about violence reporting systems are important strategies to improve workplace safety.

摘要

背景

工作场所暴力是一个严重的职业健康问题。急诊医护人员面临着遭受暴力的高风险,这会给他们带来个人负面影响。

目的

评估沙特阿拉伯达曼公立医院急诊科医护人员遭受工作场所暴力的发生率及其可能的相关因素。

方法

2018 年 8 月至 10 月期间,在沙特卫生部所属的 4 家公立医院的急诊科进行了一项横断面研究。使用自填式问卷收集数据。

结果

共发放 380 份问卷,收回 324 份(85%的应答率)。近三分之二的参与者为女性(66.4%),超过一半(54%)为护士。在过去 12 个月中,共有 155 名医护人员(47.8%)至少经历过 1 次暴力事件。在所有暴力事件中,言语辱骂占 52%,身体暴力占 19%,性骚扰(3%)最为少见。未受到鼓励报告事件以及沙特国籍是与工作场所暴力唯一相关的显著变量。

结论

工作场所暴力较为普遍,在沙特医院急诊科医护人员中,言语辱骂是最常见的暴力类型。鼓励报告暴力事件,并提高医护人员对暴力报告系统的认识,是改善工作场所安全的重要策略。

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