Faculty of Psychology, National Distance Education University (UNED), 28015 Madrid, Spain.
Esai Business School, Universidad Espíritu Santo, Samborondón 091650, Ecuador.
Int J Environ Res Public Health. 2020 Dec 28;18(1):162. doi: 10.3390/ijerph18010162.
Many studies have examined the effect of situational strength (clarity, consistency, constraints, and consequences) on organisational behaviour, but little has been investigated about its health effects. This study aimed to analyse the relationship between situational strength and burnout. Specifically, we examined whether situational strength characteristics may be associated with burnout, whether these characteristics are risk (or protective) factors for burnout, and whether a strong situation is related to higher levels of burnout. Examining three samples from different occupations, it was found that clarity and consistency are negatively associated with burnout, being protective factors, while constraints are positively associated with burnout, being risk factors. These results are consistent across the samples. In addition to the direct effects, interaction effects between clarity and consistency in the office employee's sample (two-way interaction), between constraints and consequences in the samples of office employees and teachers (two-way interaction), and among clarity, consistency, and constraints in the salespeople's sample (three-way interaction) were also significant, explaining from 20% to 33% of the variance of burnout. We concluded that situational strength is associated not only with behaviour but also with health. The theoretical and practical implications of these findings are discussed.
许多研究都考察了情境强度(清晰性、一致性、约束性和后果性)对组织行为的影响,但很少有研究探讨其对健康的影响。本研究旨在分析情境强度与倦怠之间的关系。具体来说,我们检验了情境强度特征是否与倦怠相关,这些特征是否是倦怠的风险(或保护)因素,以及强烈的情境是否与更高水平的倦怠相关。通过对来自不同职业的三个样本进行研究,结果发现清晰性和一致性与倦怠呈负相关,是保护因素,而约束性与倦怠呈正相关,是风险因素。这些结果在各样本中是一致的。除了直接影响外,在办公室员工样本中的清晰性和一致性之间(双向交互作用)、在办公室员工和教师样本中的约束性和后果性之间(双向交互作用),以及销售人员样本中的清晰性、一致性和约束性之间(三向交互作用)的交互作用也很显著,解释了倦怠方差的 20%至 33%。我们得出结论,情境强度不仅与行为有关,还与健康有关。讨论了这些发现的理论和实践意义。