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新冠疫情紧急状态下的工作狂与技术压力:领导者在远程工作中的关键作用

Workaholism and Technostress During the COVID-19 Emergency: The Crucial Role of the Leaders on Remote Working.

作者信息

Spagnoli Paola, Molino Monica, Molinaro Danila, Giancaspro Maria Luisa, Manuti Amelia, Ghislieri Chiara

机构信息

Department of Psychology, University of Campania Luigi Vanvitelli, Caserta, Italy.

Department of Psychology, University of Turin, Turin, Italy.

出版信息

Front Psychol. 2020 Dec 23;11:620310. doi: 10.3389/fpsyg.2020.620310. eCollection 2020.

Abstract

Although remote working can involve positive outcomes both for employees and organizations, in the case of the sudden and forced remote working situation that came into place during the COVID-19 crisis there have also been reports of negative aspects, one of which is technostress. In this context of crisis, leadership is crucial in sustainably managing and supporting employees, especially employees with workaholic tendencies who are more prone to developing negative work and health outcomes. However, while research on the role of the positive aspects of leadership during crises does exist, the negative aspects of leadership during the COVID-19 crisis have not yet been studied. The present study aimed to explore the role of authoritarian leadership in a sample of 339 administrative university employees who worked either completely from home or from home and the workplace. The study examined the moderating effect of a manager on this relationship and the connections between workaholism and technostress through conditional process analysis. Results pointed out that high authoritarian leadership had an enhancing effect, whereas low authoritarian leadership had a protective effect on the relationship between workaholism and technostress, only in the group of complete remote workers. Thus, authoritarian leadership should be avoided and training leaders to be aware of its effect appears to be essential. Limitations, future directions for the study, and practical implications are also discussed.

摘要

虽然远程工作对员工和组织都可能产生积极影响,但在新冠疫情危机期间出现的突然且被迫的远程工作情况下,也有负面情况的报道,其中之一就是技术压力。在这种危机背景下,领导力对于可持续地管理和支持员工至关重要,尤其是对于那些有工作狂倾向、更容易产生负面工作和健康结果的员工。然而,虽然确实存在关于危机期间领导力积极方面作用的研究,但新冠疫情危机期间领导力的消极方面尚未得到研究。本研究旨在探讨专制领导风格在339名行政大学员工样本中的作用,这些员工要么完全在家工作,要么在家和工作场所混合办公。该研究通过条件过程分析,考察了管理者对这种关系的调节作用以及工作狂与技术压力之间的联系。结果指出,只有在完全远程工作的群体中,高度专制的领导风格有增强作用,而低度专制的领导风格对工作狂与技术压力之间的关系有保护作用。因此,应避免专制领导风格,并且培训领导者认识到其影响似乎至关重要。研究的局限性、未来研究方向以及实际意义也进行了讨论。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a37e/7786603/60861aba8303/fpsyg-11-620310-g001.jpg

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