Ahmad Nurul Fatma Diyana, Ren Jye Alex Kim, Zulkifli Zubalqiah, Bujang Mohamad Adam
Medical Division, Sarawak State Health Department, Ministry of Health, Sarawak, Malaysia.
Quality Unit, Sarawak General Hospital, Sarawak, Malaysia.
Malays J Med Sci. 2020 Dec;27(6):128-143. doi: 10.21315/mjms2020.27.6.12. Epub 2020 Dec 29.
This study aims to develop and validate a job satisfaction questionnaire (JS-Q) for health workforce who are employed by a healthcare institution.
The study consists of six phases which begins with eliciting a conceptual understanding of the subject matter which is then followed by questions development, designing the overall structure and format of the questionnaire, assessing both its content validity and face validity, conducting a pilot study and finally a field test. A sample of study respondents who were permanent hospital staff above 18 years of age had been recruited from three government hospitals in Kuching, Sarawak, Malaysia.
The finalised JS-Q consists of a total of 34 questions that were based on 8 domains. For all these 8 domains, the minimum loading of each item on the factors was calculated to be at least 0.500, its coefficient of Cronbach's alpha was calculated to be at least 0.750 and its corrected item-total correlation was calculated to be at least 0.500. The goodness of fit of the model was determined to be satisfactory with a value of Chi-square/df < 3.0, and a value of root mean square error approximation (RMSEA) < 0.8 and finally with both Tucker Lewis index (TLI) and comparative fit index (CFI) > 0.9.
This newly developed and validated questionnaire (JS-Q) is found to be a valid and reliable study instrument for assessing job satisfaction among health workforce.
本研究旨在开发并验证一份适用于受雇于医疗机构的卫生人力的工作满意度问卷（JS-Q）。
该研究包括六个阶段，首先是对主题形成概念性理解，随后进行问题开发、设计问卷的整体结构和格式、评估其内容效度和表面效度、开展预试验，最后进行实地测试。研究对象样本为马来西亚砂拉越古晋市三家政府医院18岁以上的常住医院工作人员。
最终确定的JS-Q共有34个基于8个领域的问题。对于所有这8个领域，各项目在因子上的最小载荷经计算至少为0.500，其克朗巴哈α系数经计算至少为0.750，其校正的项目-总分相关经计算至少为0.500。模型的拟合优度经判定令人满意，卡方/自由度值<3.0，均方根误差近似值（RMSEA）值<0.8，最后塔克-刘易斯指数（TLI）和比较拟合指数（CFI）均>0.9。
新开发并验证的这份问卷（JS-Q）被发现是评估卫生人力工作满意度的有效且可靠的研究工具。
