Morey Sarah, Steven Alison
Northumbria University, Coach Lane Campus, Coach Lane, Newcastle upon Tyne, United Kingdom.
J Patient Exp. 2020 Dec;7(6):1693-1700. doi: 10.1177/2374373519892414. Epub 2019 Dec 24.
The face of nursing is changing, as health-care organizations are looking to new assistant roles to support the registered nurse and potentially provide a source for apprenticeship toward registration. These developments are within a context of an existing assistant staff group, delivering much of the bedside care. Few studies have explored the dyadic relationship between nursing assistant and patient, despite the potential for their interactions to contribute to the patient experience. This study aimed to gain an understanding of patients' perceptions of the nursing assistant role using constructivist grounded theory. Constant comparison guided data collection and analysis, and 4 core categories emerged: expectation, observation, meaningful connections, and adaptation. Within these core categories, we suggest the assistant plays a part in how participants adapt from the known self to a self of patienthood and the overall patient experience. We conclude that there is a necessity to understand more fully the dyadic relationship between patients and nursing assistants.
护理的面貌正在发生变化,因为医疗保健机构正在寻求新的辅助角色来支持注册护士,并有可能为注册护士学徒制提供来源。这些发展是在现有辅助工作人员群体的背景下进行的,他们提供了大部分床边护理。尽管护理助理与患者之间的互动有可能影响患者体验,但很少有研究探讨他们之间的二元关系。本研究旨在运用建构主义扎根理论来了解患者对护理助理角色的看法。持续比较指导数据收集和分析,出现了4个核心类别:期望、观察、有意义的联系和适应。在这些核心类别中,我们认为护理助理在参与者如何从已知的自我适应到患者自我以及整体患者体验方面发挥着作用。我们得出结论,有必要更全面地了解患者与护理助理之间的二元关系。