School of Nursing, Capital Medical University, Beijing, China.
Institute of Psychology, Chinese Academy of Sciences, Beijing, China.
J Nurs Manag. 2021 Jul;29(5):1169-1179. doi: 10.1111/jonm.13255. Epub 2021 Feb 8.
To develop and implement a targeted psychological support scheme for frontline nurses involved in the management of coronavirus disease 2019 (COVID-19).
Nurses play a vital role in managing the ongoing COVID-19 pandemic, while confronting enormous challenges and psychological problems.
Action research design was adopted to develop and provide a targeted psychological support scheme to 1,496 frontline nurses. Data regarding nurses' feedback were collected from WeChat group chat, letters and comments on theme lectures. Subsequently, qualitative content analysis was conducted using MAXQDA.
A targeted psychological support scheme was formed via three action cycles according to nurses' needs. Frontline nurses received psychological assistance from a research team, which offered (1) a sense of belonging, (2) a sense of professional value and pride, and (3) a sense of being protected and confident.
The researchers successfully provided targeted psychological support to nurses, and nurses were motivated and became more confident when their needs were addressed.
Nurses have various types of psychological needs, which could be addressed by targeted support. It is suggested that nurse managers should identify nurses' needs in real time and provide appropriate support through multidisciplinary collaboration to improve their confidence and enhance their resilience.
为参与 2019 年冠状病毒病（COVID-19）管理的一线护士制定和实施有针对性的心理支持方案。
护士在管理持续的 COVID-19 大流行中发挥着至关重要的作用，同时面临着巨大的挑战和心理问题。
采用行动研究设计，为 1496 名一线护士制定和提供有针对性的心理支持方案。通过微信群聊、信件和主题演讲评论收集有关护士反馈的数据。随后，使用 MAXQDA 进行定性内容分析。
根据护士的需求，通过三个行动周期形成了有针对性的心理支持方案。一线护士从研究团队那里获得心理援助，团队提供了（1）归属感，（2）职业价值和自豪感，以及（3）保护感和信心。
研究人员成功地为护士提供了有针对性的心理支持，当满足了他们的需求时，护士会受到激励并变得更加自信。
护士有各种类型的心理需求，可以通过有针对性的支持来满足。建议护士管理者应实时识别护士的需求，并通过多学科合作提供适当的支持，以提高他们的信心并增强他们的适应能力。
