Minbaeva Dana, Fitzsimmons Stacey, Brewster Chris
Copenhagen Business School, Kilevej 14, Copenhagen, 2000 Denmark.
University of Victoria, Victoria, Canada.
J Int Bus Stud. 2021;52(1):45-55. doi: 10.1057/s41267-020-00390-2. Epub 2021 Jan 18.
Ten years ago, Stahl et al. (J Int Bus Stud 41:690-709, 2010) performed a meta-analysis of the literature on cultural diversity and team performance, aiming to improve our understanding of "the mechanisms and contextual conditions under which cultural diversity affects team processes" (p. 691). State-of-the-art studies still echo the article's conclusion about the 'double-edged sword' of cultural diversity, referring to the trade-off between process losses and gains. In this commentary, we assess progress within the past decade on our understanding of this double-edged sword. We argue that in terms of adding new insights, IB, as a field, has made substantial progress with respect to understanding diversity within teams, moderate progress with respect to input-process-output logic, and minimal progress with respect to definitions of cultural diversity. Our recommendations for moving beyond the double-edged sword metaphor in the next decade include shifting focus from cultural diversity per se to how it is managed, moving away from simplicity towards unfolding complexity, and expanding diversity categories beyond culture, and mechanisms beyond knowledge or information.
十年前，施塔尔等人（《国际商务研究杂志》41:690 - 709，2010年）对关于文化多样性与团队绩效的文献进行了一项荟萃分析，旨在增进我们对“文化多样性影响团队过程的机制和背景条件”（第691页）的理解。最新研究仍呼应了该文章关于文化多样性“双刃剑”的结论，提及过程损失与收益之间的权衡。在这篇评论中，我们评估了过去十年里我们对这把双刃剑理解上的进展。我们认为，就增添新见解而言，国际商务（IB）作为一个领域，在理解团队内部的多样性方面取得了实质性进展，在输入 - 过程 - 输出逻辑方面取得了适度进展，而在文化多样性的定义方面进展甚微。我们对未来十年超越“双刃剑”隐喻的建议包括：将重点从文化多样性本身转向其管理方式，从简单化转向展现复杂性，以及将多样性类别扩展至文化之外，将机制扩展至知识或信息之外。
