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运用时间管理技能培训提升护理质量的社会心理与沟通方面

Promoting the psychosocial and communication aspects of nursing care quality using time management skills training.

作者信息

Farokhzadian Jamileh, Miri Sakineh, Doostkami Mahboobe, Rezahosseini Zahra, Shahrbabaki Parvin Mangolian

机构信息

Nursing Research Center, Kerman University of Medical Sciences, Kerman, Iran.

Department of Psychiatric Nursing, School of Nursing and Midwifery, Kerman University of Medical Sciences, Kerman, Iran.

出版信息

J Educ Health Promot. 2020 Dec 29;9:361. doi: 10.4103/jehp.jehp_549_20. eCollection 2020.

DOI:10.4103/jehp.jehp_549_20
PMID:33575397
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7871930/
Abstract

BACKGROUND

Although using time management skills is a major component of nursing professional practice, they have not received much attention. Time management training can improve the psychological and communication aspects of nursing care quality. Therefore, this study aimed to evaluate the effect of time management skills training on the psychosocial and communication aspects of nursing care quality.

MATERIALS AND METHODS

This semi-experimental study was conducted at Valiasr Hospital of Shahr Babak City, Kerman Province, in the Southeast of Iran, during 2018. The study population consisted of 100 nurses who were randomly assigned to one of the two groups: an intervention group or a control group. To identify and measure the outcomes, nurses' perceptions of the psychosocial and communication aspects of care quality were first assessed by the Quality Patient Care Scale (Qualpacs) at pretest. Then, the intervention group received the 2 days of training on time management skills for 12 h. The posttest outcome data were collected from both the groups 1 month after the intervention.

RESULTS

No statistically significant differences were observed between the two groups with respect to the total mean scores of nursing care quality and its psychosocial and communication aspects before the intervention (t = 1.96, = 0.09). However, there was a statistically significant difference between the two groups in this regard after the intervention, and the mean nursing care quality scores and its related aspects were improved in the intervention group (t = 5.76, < 0.0001).

CONCLUSIONS

The time management skills training could significantly improve psychosocial and communication aspects of nursing care quality. Health-care managers should allocate facilities to clinical training programs so that health-care professionals can acquire the time management skills. The higher effectiveness of time management training can be determined by its application in diverse domains of health care.

摘要

背景

尽管运用时间管理技能是护理专业实践的一个主要组成部分,但它们并未受到太多关注。时间管理培训可以改善护理质量的心理和沟通方面。因此,本研究旨在评估时间管理技能培训对护理质量的心理社会和沟通方面的影响。

材料与方法

本半实验性研究于2018年在伊朗东南部克尔曼省沙赫尔巴巴克市的瓦利亚斯尔医院进行。研究人群包括100名护士,他们被随机分配到两组之一:干预组或对照组。为了识别和测量结果,首先在预测试时通过优质患者护理量表(Qualpacs)评估护士对护理质量的心理社会和沟通方面的认知。然后,干预组接受了为期2天、共12小时的时间管理技能培训。干预1个月后从两组收集后测试结果数据。

结果

干预前,两组在护理质量及其心理社会和沟通方面的总平均分上未观察到统计学上的显著差异(t = 1.96,P = 0.09)。然而,干预后两组在这方面存在统计学上的显著差异,干预组的护理质量平均分及其相关方面得到了改善(t = 5.76,P < 0.0001)。

结论

时间管理技能培训可以显著改善护理质量的心理社会和沟通方面。医疗保健管理者应将设施分配给临床培训项目,以便医疗保健专业人员能够获得时间管理技能。时间管理培训的更高有效性可以通过其在医疗保健不同领域的应用来确定。

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