Martin Luther University Halle-Wittenberg, Dorothea Erxleben Lernzentrum, SkillsLab, Halle (Saale), Germany.
GMS J Med Educ. 2021 Jan 28;38(1):Doc20. doi: 10.3205/zma001416. eCollection 2021.
In the wake of the COVID-19 pandemic, alternatives to established and proven formats had to be found in university teaching within a very short time. In the case of the SkillsLab at the Dorothea Erxleben Lernzentrum Halle (Saale) at the Martin Luther University Halle (Saale)-Wittenberg, this meant in relation to the communication courses that a considerable proportion of the simulation participants of advanced age or with pre-existing conditions were suddenly no longer available for conversation simulations in teaching. In the course of the seminar "Conversation with relatives - dealing with relatives" in the 8 semester, the conversation simulation was therefore adapted at short notice and converted into a telephone conversation. Thus, the simulation subjects were able to participate remotely and the students had the opportunity to test their doctor-patient conversation skills with regard to telephone calls in a safe environment. The focus on nonverbal techniques and the departure from the usual face-to-face setting was perceived by students and simulation subjects alike as a positive stimulus and particularly challenging. The lack of visual impressions had made empathic conversation more difficult. The positive experiences from this project should be used to expand the communication curriculum in the future to include telephone-based conversations with simulation subjects. Ideally, it would then be possible for the simulation persons to be present in the future after the conversation for feedback mediation and group discussion.
在 COVID-19 大流行之后，大学教学必须在很短的时间内找到已建立和经过验证的模式的替代品。在马丁路德大学哈勒-维滕贝格的多萝西娅·埃尔克伦贝格学习中心哈勒（萨勒）的 SkillsLab 的情况下，这意味着在沟通课程方面，相当一部分年龄较大或有预先存在条件的模拟参与者突然无法再参与教学中的对话模拟。 在第 8 学期的研讨会“与亲戚交谈 - 与亲戚打交道”中，因此，对话模拟被紧急改编并转换为电话交谈。这样，模拟参与者就可以远程参与，学生们有机会在安全的环境中通过电话测试他们的医患对话技巧。 学生和模拟参与者都认为，非语言技巧的重点和对通常面对面环境的偏离是一个积极的刺激，特别具有挑战性。缺乏视觉印象使得同理心对话更加困难。 应该利用这个项目的积极经验来扩大未来的沟通课程，包括与模拟参与者进行基于电话的对话。理想情况下，未来模拟人员可以在对话后出席，进行反馈调解和小组讨论。
