Alsufyani Abdulaziz M, Almalki Khalid E, Alsufyani Yasir M, Aljuaid Sayer M, Almutairi Abeer M, Alsufyani Bandar O, Alshahrani Abdullah S, Baker Omar G, Aboshaiqah Ahmad
College of Nursing, King Saud University, Riyadh, Saudi Arabia.
Comprehensive Rehabilitation Center, Ministry of Human Resources and Social Development, Taif, Saudi Arabia.
PeerJ. 2021 Mar 17;9:e10949. doi: 10.7717/peerj.10949. eCollection 2021.
In consideration of the current nursing shortage in Saudi Arabia, we aimed to investigate the association among perceptions of work environment, communication satisfaction, and intentions to quit nursing profession among nurses. In addition, we aimed to investigate the mediating effect of communication satisfaction on the association between nurses' perception of work environment and their intentions to quit nursing profession.
This predictive correlational study was conducted at one of the major hospitals in Saudi Arabia from January 2020 to March 2020. It included a convenience sample of 367 full-time registered nurses who completed three types of close-ended questionnaires. We used IBM SPSS version 24.0 to analyze the collected data. Regression analyses were used to test the study's hypotheses. All regression assumptions were assessed and confirmed. Significance for all tests was set at ≤ .05.
The findings indicated an affirmative association between work environment perception and communication satisfaction ( = .764, < .05) among nurses. In addition, findings showed that work environment perception ( = -.187, < .05) and communication satisfaction ( = -.226, < .05) have negative impacts on the nurses' intentions to quit; indicating that as work environment perception or communication satisfaction increases, the intention to quit decreases among nurses. Further, a mediation effect of communication satisfaction on the relationship between work environment perception and intention to quit was confirmed.
This study presents a novel conceptual framework developed based on the literature about the predisposing factors for nurses' intentions to quit nursing profession. Our results suggest that work environment perception and communication satisfaction among the most contributing factors for nurses resignation. Effective communication was established as a crucial factor for establishing attractive and healthy working environment. Nursing managers can benefit by applying these findings to develop appropriate strategies to inhibit the shortage of nurses in Saudi Arabia.
鉴于沙特阿拉伯目前护士短缺的情况，我们旨在调查护士对工作环境的认知、沟通满意度与离职意愿之间的关联。此外，我们还旨在调查沟通满意度在护士对工作环境的认知与离职意愿之间的关联中所起的中介作用。
这项预测性相关性研究于2020年1月至2020年3月在沙特阿拉伯的一家主要医院进行。研究对象为367名全职注册护士的便利样本，他们完成了三种封闭式问卷。我们使用IBM SPSS 24.0版本分析收集到的数据。回归分析用于检验研究假设。所有回归假设均经过评估并得到证实。所有检验的显著性水平设定为≤.05。
研究结果表明，护士对工作环境的认知与沟通满意度之间存在正相关（=.764，<.05）。此外，研究结果显示，工作环境认知（= -.187，<.05）和沟通满意度（= -.226，<.05）对护士的离职意愿有负面影响；这表明随着工作环境认知或沟通满意度的提高，护士的离职意愿会降低。此外，还证实了沟通满意度在工作环境认知与离职意愿之间的关系中起中介作用。
本研究提出了一个基于有关护士离职意愿的诱发因素的文献开发的新颖概念框架。我们的结果表明，工作环境认知和沟通满意度是导致护士离职的最重要因素。有效的沟通被确立为建立有吸引力和健康工作环境的关键因素。护理管理者可以通过应用这些研究结果来制定适当的策略，以抑制沙特阿拉伯护士短缺的情况。
