Theron Liesel, Shopo Khumoetsile Daphney, Ngami Olivia
North-West University, Potchefstroom Campus, Potchefstroom, South Africa.
J Transcult Nurs. 2025 Mar;36(2):121-133. doi: 10.1177/10436596241291839. Epub 2024 Oct 25.
Cultural diversity among nurses in the Kingdom of Saudi Arabia poses problems in communication management to ensure optimal patient care. This study explored and described the perceptions of communication among nurses in a culturally diverse workforce.
A qualitative approach was used; a sample of seventeen (n=17) nurses was purposively selected. Data obtained from semi-structured interviews were analyzed using Braun and Clarke's six steps of thematic qualitative analysis.
Key themes were (1) nurses' perceptions of communication in a culturally diverse workforce, (2) barriers to communication in a culturally diverse workforce, and (3) facilitators of effective communication in a culturally diverse workforce.
Nurses have recognized the importance of communicating in a culturally diverse environment to provide optimal care. Strategies such as cultural competence training, open communication forums, and mentorship programs are recommended to improve cross-cultural understanding and collaboration in care teams.
沙特阿拉伯王国护士群体中的文化多样性给沟通管理带来了问题，以确保提供最佳的患者护理。本研究探讨并描述了在文化多元的劳动力队伍中护士对沟通的看法。
采用定性研究方法；有目的地选取了17名护士作为样本。使用布劳恩和克拉克的六个步骤的主题定性分析方法对从半结构化访谈中获得的数据进行分析。
关键主题包括：（1）护士对文化多元的劳动力队伍中沟通的看法；（2）文化多元的劳动力队伍中沟通的障碍；（3）文化多元的劳动力队伍中有效沟通的促进因素。
护士们已经认识到在文化多元的环境中进行沟通以提供最佳护理的重要性。建议开展文化能力培训、开放沟通论坛和导师计划等策略，以增进护理团队中的跨文化理解与协作。
