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实施病房员工自我排班系统:提高士气和留职率。

Implementation of a ward staff self-rostering system: improving morale and retention.

机构信息

Norfolk and Norwich University Hospitals Foundation Trust, England.

出版信息

Nurs Manag (Harrow). 2021 Jun 1;28(3):22-27. doi: 10.7748/nm.2021.e1987. Epub 2021 Apr 20.

Abstract

Staff morale is an important factor in maintaining and improving nurse recruitment and retention. Evidence suggests more flexible working patterns can improve nurses' work-life balance and subsequently their workplace satisfaction. This article describes a ward-based quality improvement project that introduced a self-rostering system that enabled nurses to select their own shifts for a given four-week roster period. The aim was to increase staff satisfaction and subsequently improve retention and recruitment. The article describes the project and discusses the positive outcomes.

摘要

员工士气是维持和改善护士招聘和留用的一个重要因素。有证据表明,更灵活的工作模式可以改善护士的工作生活平衡,进而提高他们对工作场所的满意度。本文介绍了一个以病房为基础的质量改进项目,该项目引入了一种自我排班系统,使护士能够在给定的四周轮班期间选择自己的班次。目的是提高员工满意度,进而提高留用率和招聘率。本文描述了该项目,并讨论了积极的结果。

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