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护士长:工作满意度、护理人员短缺与留用

The nurse manager: job satisfaction, the nursing shortage and retention.

作者信息

Andrews Diane Randall, Dziegielewski Sophia F

机构信息

College of Health and Public Affairs, University of Central Florida, Orlando, 32816, USA.

出版信息

J Nurs Manag. 2005 Jul;13(4):286-95. doi: 10.1111/j.1365-2934.2005.00567.x.

Abstract

A critical shortage of registered nurses exists in the United States and this shortage is expected to worsen. It is predicted that unless this issue is resolved, the demand for nursing services will exceed the supply by nearly 30% in 2020. Extensive analysis of this pending crisis has resulted in numerous recommendations to improve both recruitment and retention. The purpose of this article is to clearly outline the issues contributing to this problem, and to provide the nurse manager with information regarding specific influences on job satisfaction as it relates to job turnover and employee retention. To accomplish this, an analysis of the literature using both national and international sources is used to formulate the lessons learned as well as strategies and future courses of action designed to address this shortage.

摘要

美国存在注册护士严重短缺的情况,且预计这种短缺还会加剧。据预测,除非这个问题得到解决,到2020年护理服务的需求将比供给超出近30%。对这一即将到来的危机进行的广泛分析产生了许多关于改善招聘和留用情况的建议。本文的目的是明确阐述导致这一问题的各种因素,并向护士长提供与工作满意度相关的具体影响信息,因为工作满意度与人员流动和员工留用有关。为实现这一目标,我们利用来自国内和国际的文献进行分析,以总结经验教训,并制定旨在解决这一短缺问题的策略和未来行动方案。

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