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User Perspectives of Diet-Tracking Apps: Reviews Content Analysis and Topic Modeling.

作者信息

Zečević Mila, Mijatović Dejan, Kos Koklič Mateja, Žabkar Vesna, Gidaković Petar

机构信息

School of Economics and Business, University of Ljubljana, Ljubljana, Slovenia.

Zuehlke Engineering, Schlieren, Switzerland.

出版信息

J Med Internet Res. 2021 Apr 22;23(4):e25160. doi: 10.2196/25160.


DOI:10.2196/25160
PMID:33885375
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8103297/
Abstract

BACKGROUND: The availability and use of mobile apps in health and nutrition management are increasing. Ease of access and user friendliness make diet-tracking apps an important ally in their users' efforts to lose and manage weight. To foster motivation for long-term use and to achieve goals, it is necessary to better understand users' opinions and needs for dietary self-monitoring. OBJECTIVE: The aim of this study was to identify the key topics and issues that users highlight in their reviews of diet-tracking apps on Google Play Store. Identifying the topics that users frequently mention in their reviews of these apps, along with the user ratings for each of these apps, allowed us to identify areas where further improvement of the apps could facilitate app use, and support users' weight loss and intake management efforts. METHODS: We collected 72,084 user reviews from Google Play Store for 15 diet-tracking apps that allow users to track and count calories. After a series of text processing operations, two text-mining techniques (topic modeling and topical n-grams) were applied to the corpus of user reviews of diet-tracking apps. RESULTS: Using the topic modeling technique, 11 separate topics were extracted from the pool of user reviews. Most of the users providing feedback were generally satisfied with the apps they use (average rating of 4.4 out of 5 for the 15 apps). Most topics referred to the positive evaluation of the apps and their functions. Negatively rated topics mostly referred to app charges and technical difficulties encountered. We identified the positive and negative topic trigrams (3-word combinations) among the most frequently mentioned topics. Usability and functionality (tracking options) of apps were rated positively on average. Negative ratings were associated with trigrams related to adding new foods, technical issues, and app charges. CONCLUSIONS: Motivating users to use an app over time could help them better achieve their nutrition goals. Although user reviews generally showed positive opinions and ratings of the apps, developers should pay more attention to users' technical problems and inform users about expected payments, along with their refund and cancellation policies, to increase user loyalty.

摘要
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4412/8103297/b6b45f2a8ae4/jmir_v23i4e25160_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4412/8103297/720c21cbfaa1/jmir_v23i4e25160_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4412/8103297/b6b45f2a8ae4/jmir_v23i4e25160_fig2.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4412/8103297/720c21cbfaa1/jmir_v23i4e25160_fig1.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4412/8103297/b6b45f2a8ae4/jmir_v23i4e25160_fig2.jpg

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本文引用的文献

[1]
Weight Reduction Through a Digital Nutrition and Food Purchasing Platform Among Users With Obesity: Longitudinal Study.

J Med Internet Res. 2020-9-2

[2]
Nutrition-Related Mobile Apps in the China App Store: Assessment of Functionality and Quality.

JMIR Mhealth Uhealth. 2019-7-30

[3]
The effectiveness of app-based mobile interventions on nutrition behaviours and nutrition-related health outcomes: A systematic review and meta-analysis.

Obes Rev. 2019-7-28

[4]
A Focused Review of Smartphone Diet-Tracking Apps: Usability, Functionality, Coherence With Behavior Change Theory, and Comparative Validity of Nutrient Intake and Energy Estimates.

JMIR Mhealth Uhealth. 2019-5-17

[5]
Comparing Self-Monitoring Strategies for Weight Loss in a Smartphone App: Randomized Controlled Trial.

JMIR Mhealth Uhealth. 2019-2-28

[6]
Popular Nutrition-Related Mobile Apps: An Agreement Assessment Against a UK Reference Method.

JMIR Mhealth Uhealth. 2019-2-20

[7]
Describing the Process of Adopting Nutrition and Fitness Apps: Behavior Stage Model Approach.

JMIR Mhealth Uhealth. 2018-3-13

[8]
Insights From Google Play Store User Reviews for the Development of Weight Loss Apps: Mixed-Method Analysis.

JMIR Mhealth Uhealth. 2017-12-22

[9]
Do nutrition labels influence healthier food choices? Analysis of label viewing behaviour and subsequent food purchases in a labelling intervention trial.

Appetite. 2017-11-27

[10]
Can existing mobile apps support healthier food purchasing behaviour? Content analysis of nutrition content, behaviour change theory and user quality integration.

Public Health Nutr. 2017-10-30

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